QA Technician I (Onsite)

Axon•Phoenix, AZ

7h•Onsite

About The Position

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Are you crazy about quality? Do you love inspecting material to ensure the right level of quality. Axon is looking for a self-motivated Quality Technician that is hungry to show their talents in the public safety industry. As Axon’s Quality Technician, you will be responsible for evaluating returned products and identifying root causes of failure. This role supports continuous improvement initiatives by analyzing return trends, collaborating with cross-functional teams, and maintaining accurate documentation in compliance with company quality standards.

Requirements

Associates Degree or equivalent Experience
Basic software and computer skills
Experience of ISO standards, inspection standards and quality concepts
Proficiency in MS Excel, Word, Project, PowerPoint,
Ability to read and interpret engineering drawings, product specifications, procedures and standards
Excellent written, oral communication and technical report writing skills

Nice To Haves

IPC-A-610 certification (Preferred)

Responsibilities

Inspect, test, and evaluate returned products to determine failure modes and root causes
Document findings accurately in RMA and quality management systems
Perform functional testing, visual inspections, and basic troubleshooting
Work closely with Engineering, Quality, and Customer Service to resolve product issues
Support root cause analysis (RCA) and corrective/preventive actions (CAPA)
Track and report RMA metrics such as failure trends, turnaround time, and defect rates
Assist in identifying systemic quality issues and recommend process improvements
Ensure compliance with internal quality standards and external regulatory requirements
Maintain organized records of inspections, reports, and test results
Support audits and provide documentation as needed
Effectively Join Forces with internal and external stakeholders
Strong ‘Own It’ mentality to work autonomously and manage time effectively