3rd Shift QA Supervisor - Hager

Johnsonville • Town of New Denmark, WI

14d • Onsite

About The Position

Supervises and coordinates the activities of the QA Technicians assigned to the shift.  Monitors product quality attributes; applies and maintains quality specifications; conducts statistical analyses of quality and process data; evaluates trends; documents performance measures; and recommends process changes.  Oversees pre-operational and operational inspections and performs other activities required to maintain and document regulatory compliance. Ensures compliance with USDA regulations, company programs and policies, and SQF requirements. Acts as Food Safety Representative.

Requirements

• A minimum of an Associate’s degree in Quality, Food Science or a related field is normally required; a Bachelor’s degree is preferred.
• Previous leadership experience is also preferred.
• Must have a minimum of 3 years previous Quality Assurance experience in a USDA-FSIS-regulated food manufacturing environment, preferably with ready-to-eat processed meats.
• Must have knowledge of Quality Systems, including Global Food Safety Initiative standards (e.g. SQF) and experience applying root-cause problem solving and other quality methodologies.
• Basic understanding of meat processing and basic knowledge of USDA-FSIS regulations as they pertain to fully cooked meat & poultry sausage product is required.
• Previous experience with process improvement activities and documentation is also required.
• Must possess strong verbal, written and interpersonal communication skills and the ability to work effectively within a cross-functional team.
• Must have the ability to read and interpret documents such as operating and technical instructions, and procedure manuals.
• Must be able to interpret data, summarize it and present it in a meaningful, easy-to-understand fashion.
• Must possess strong computer proficiencies with Excel, Word, PowerPoint, and Outlook.
• Must have strong math skills, with the ability to calculate formulas and percentages, perform metric conversions and common statistical analyses, and interpret data.
• Must have the ability to apply common sense in decision making and carrying out instructions furnished in written, verbal, and/or diagram form.
• Must have strong troubleshooting and problem solving skills.

Nice To Haves

• Previous experience with the USDA-FSIS label approval process is desirable.
• Previous experience with databases, Statistical Process Control software and Enterprise Resource Planning software (e.g. MAS 500) is strongly preferred.
• Hands-on experience with electronic data collection on the plant floor is highly desirable.
• Previous training in, and application of, root cause analysis methodology is strongly preferred.

Responsibilities

• Manage the daily activities of the QA Technicians on the shift; prepare work schedules, assign work, and oversee the QA work projects.
• Monitor QA Technician work schedules and attendance; schedule backups, approve time-off requests and report absences in a timely manner to the HR department.
• Work collaboratively with Operations and Maintenance personnel to ensure food safety and quality requirements are met and to resolve issues in a timely and effective manner.
• Interpret and communicate customer requirements to production and supporting teams.
• Establish and audit processes to ensure that customer requirements and product specifications are met; review nonconformance issues, conduct root-cause analysis, determine appropriate corrective actions and preventive measures, and assess effectiveness of preventive measures over time.
• In conjunction with Operations personnel and others, design and implement methods/strategies for process control, process improvement, testing and inspection.  Conduct statistical analysis of quality attributes and process measurements; develop data and trend analyses; evaluate trends and communicate findings to management.
• Coordinate and participate in internal quality audits.
• Assist with performing food safety & quality audits on suppliers/vendors as requested.
• Serve as a QA resource in the new project development process and subsequent new product rollout to production as needed.
• Monitor & document compliance with USDA-FSIS Regulations including food safety regulations on cooking and chilling, sanitation regulations, and labeling regulations.
• Participate in process validation activities.
• Assist in the resolution of customer complaints.
• Aid in the revision of product specifications, product audits, QA & Food Safety forms & procedures, etc.
• Contact raw material, ingredient, and/or packaging suppliers to obtain information as needed.
• Post information to customer websites.
• Download testing results from outside laboratory websites.
• Oversee calibration of technical equipment.
• Oversee, coordinate and conduct Glass & Brittle Plastics audits and Good Manufacturing Practices audits; generate audit reports on a monthly basis, sharing findings with other departments as needed; generate Maintenance Work Order Requests in response to findings
• Promote a positive and supportive work environment.
• Oversee the ongoing training of QA Technicians and Backup QA Technicians.
• Compile, write, and deliver training material to QA personnel on quality control standards, procedures and activities as needed.
• Provide backup assistance to the Director of Food Safety & Quality, the other QA Supervisors and the QA Technicians as needs dictate.
• Support the SQF recertification process and ongoing compliance.
• Provide back-up assistance as Food Safety Compliance Representative in the absence of the Manager of Food Safety & Quality.
• Perform all other duties as assigned.

Benefits

• Full-time Partners at Salm have access to a wide range of benefits designed to support their well-being and future.
• This includes a 401(k) with a company match, health, dental, and vision coverage, as well as an optional Health Savings Account (HSA).
• Salm also provides company-paid short-term disability and life insurance policies.
• Full-time Partners enjoy paid time off (PTO) and the opportunity to grow within a values-driven and team-focused environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees