QA Supervisor

Westrock Coffee Company•Concord, NC

About The Position

This position will interface with Manufacturing, Product Development, Global Sourcing, and other departments within the company. The successful candidate will have experience with Food Preservation techniques and Better Process Control.

Requirements

BA/BS required. Prefer degree to be in a science discipline.
Two to five years QA related experience preferred; or equivalent combination of education and experience.
Ability to manage and motivate personnel
Strong initiative, ability to anticipate issues proactively
Sound math and analytical skills
Excellent written and oral communication skills
Competent computer skills

Nice To Haves

Experience with Food Safety/Security auditing procedures including GMPs, Pest Control practices and procedures, Bio-Terrorism knowledge and HACCP certification preferred.
ISO background preferred

Responsibilities

Supervise QA shift employees and direct their daily work processes.
Insure conformance to specifications for all finished product
Perform Quality Assurance testing, record results, and complete required paperwork in a timely manner
Develop the sensory capability to distinguish differences in flavors of various coffee samples
Maintain quality assurance standards and procedures (including testing procedures, data collection and product traceability).
Analyze problems related to out-of-tolerance quality, rejects and inadequate control.
Write or refine policy and procedures relative to quality control programs.
Manage Allied product testing program including organoleptic evaluation of various types of products.
Actively participate in the cupping process and evaluation of product quality
Serve as ISO Internal Audit Coordinator and perform other ISO duties as assigned
Assist in risk analyst, ISO, SQF and customer audits
Assist with root cause analysis
Perform other duties as assigned.