QA Supervisor

Thermo Fisher Scientific•Greenville, NC

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Excellent Benefits Package Review our company’s Total Rewards Medical, Dental, & Vision benefits-effective Day 1 Paid Time Off & Holidays 401K Company Match up to 5% Tuition Reimbursement – eligible after 90 days! Employee Referral Bonus Employee Discount Program Recognition Program Charitable Gift Matching Company Paid Parental Leave Career Advancement Opportunities Group/Division Summary The Drug Product Division - North America (DPD-NA) is one of the five divisions within the Pharma Services Group. With approximately 4,400 colleagues across six sites, the division specializes in advancing sterile injectable and oral solid dose drug products from development through commercialization. Discover Impactful Work The Quality Assurance (QA) Supervisor plays a critical role in ensuring product quality and regulatory compliance. This position oversees QA activities including auditing, batch record review, product release, document management, complaints, investigations, and quality system oversight. The role also provides leadership to QA staff, fostering a culture of quality, accountability, and continuous improvement.

Requirements

Bachelor’s degree required, preferably in a scientific discipline
Minimum 5 years of experience in a cGMP manufacturing or QA environment
At least 2 years of experience in manufacturing operations (pharmaceutical, food, or cosmetic preferred)
Minimum 2 years of supervisory or demonstrated leadership experience
Strong knowledge of cGMP regulations and their application
Understanding of batch release processes and quality assurance practices
Ability to lead teams, solve complex technical problems, and drive results
Strong organizational skills and attention to detail
Ability to work independently in a fast-paced, multi-tasking environment
High level of integrity, confidentiality, and professionalism
Effective time management and prioritization skills
Strong interpersonal and communication (written and verbal) skills
Leadership and team development
Quality and compliance mindset
Accountability and ownership
Effective communication
Continuous improvement orientation
Ability to move within office and manufacturing environments
Capability to stand, walk, stoop, kneel, and crouch for extended periods
Ability to lift and carry 10–35 pounds
Manual dexterity for computer and equipment use
Visual acuity for reading and operating equipment
Ability to sit, reach, talk, and hear for prolonged periods
Use of PPE as required (e.g., safety glasses, lab coat, gloves, respirator)

Nice To Haves

Familiarity with systems such as SAP, TrackWise, eDMS, and LIMS is preferred

Responsibilities

Promote a strong quality culture by guiding staff in applying policies, procedures, and controls
Lead, coach, and empower team members to support organizational change and build effective teams
Drive employee engagement and support career development while aligning with business objectives
Supervise QA staff responsible for audits, batch record review, and final product release
Ensure compliance of manufacturing and testing activities through thorough batch record review and adherence to procedures
Support continuous improvement initiatives in quality systems and team capabilities
Manage resources, including staffing and budgeting, to meet operational needs
Participate in financial planning and cost-saving initiatives
Conduct performance management activities, including goal setting, reviews, and addressing performance issues
Provide training and development opportunities to enhance team performance and growth