QA Supervisor

PERMA PIPE INC

3d•Onsite

About The Position

The QA Supervisor is responsible for leading and continuously improving Quality Assurance and Quality Control functions at Perma-Pipe’s Lebanon, TN facility. This role ensures that manufacturing processes and finished products meet customer specifications, contractual requirements, and internal quality standards. The QA Supervisor oversees departmental staff, drives compliance with ISO and ASME programs, and promotes a culture of quality, safety, and continuous improvement across operations. The role is situated in Lebanon, TN (USA) and is not a remote or hybrid position. Perma-Pipe International Holdings, Inc is a dynamic, global supplier of pipe coating solutions and factory pre-insulated piping systems serving the oil & gas, district heating and cooling, and industrial markets. With a strong focus on quality, safety, and innovation.

Requirements

High school diploma required
Minimum 5 years of QA/QC experience in a manufacturing environment
Prior supervisory or leadership experience required
Weld inspection experience required
Experience with ISO 9001 systems required
Strong knowledge of quality systems, audits, and manufacturing processes
Ability to read and interpret engineering drawings and specifications
Proficiency with Microsoft Office and ERP systems
Strong analytical and problem-solving capabilities
Excellent communication and interpersonal skills
High attention to detail and organizational skills
Ability to manage multiple priorities and lead teams effectively
Ability to move throughout office and production environments regularly
Ability to wear PPE for extended periods
Ability to safely navigate industrial environments (including uneven surfaces or confined spaces)
Visual acuity for inspections and documentation review
Ability to lift up to 25 lbs
Frequent standing, walking, bending, and reaching
Ability to manage competing priorities and deadlines
Strong decision-making and problem-solving skills under pressure
Analytical thinking with high attention to detail
Effective communication across all organizational levels

Nice To Haves

Bachelor’s degree (4-year) preferred
Certified Welding Inspector (CWI) preferred
Industry certifications (ASQ, ASNT, ASME, or similar) preferred

Responsibilities

Supervise, train, and develop QA team members
Assign and manage workloads to ensure efficiency and quality output
Plan and manage departmental resources including staffing, equipment, and budgets
Foster a collaborative and professional work environment
Perform routine safety inspections, hazard assessments, and behavioral safety observations.
Prepare written inspection reports and track corrective actions to completion.
Assist with incident investigations, root cause analysis, and corrective action implementation.
Analyze injury and incident trends to recommend program improvements.
Monitor employee and contractor compliance with company safety policies and procedures.
Lead internal and external audits (process, product, and system)
Review audit findings and drive corrective actions
Oversee incoming material inspections and certification verification (e.g., CMTRs)
Manage quality hold points and authorize product release
Coordinate product and process testing activities
Oversee nonconforming material processes and NCR documentation
Lead root cause investigations and corrective action initiatives
Analyze quality data (trends, reports, control charts) and provide recommendations
Drive continuous improvement initiatives across manufacturing processes
Partner with production, engineering, purchasing, and shipping teams
Support third-party auditors, inspectors, and customer representatives
Provide training to production teams on quality standards and inspection techniques
Ensure adherence to all company safety policies and procedures
Promote a culture of safety and quality throughout the facility