QA Settlement Officer - Westin St. John

Marriott Vacations Worldwide

About The Position

Position Summary: The Settlement Officer (Quality Assurance Officer) is responsible to provide assistance to the Sales department and the Document Origination department by accurately and efficiently confirming vacation ownership purchase contracts. This includes ensuring the ownership agreements are executed properly and within the established resort goal and company financial and sale guidelines. Additional responsibilities include providing the customer with a branded purchasing experience, assisting management with continually improving the working environment and procedural processes to achieve higher levels of quality performance Requirements: Adhere to the Department Standards of Performance MUST be a notary in USVI. Proven wide range of administrative services (1 -3 years preferred) Computer literate to include Microsoft Office Excellent attention to detail Able to handle multiple tasks in a fast paced environment Title closing experiences a plus Strong Customer Service Focus (3-5 years preferred) Excellent oral and written communication skills Sustain a professional demeanor at all times Transition from low Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled. Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you. 20,000+ Associates worldwide Vacation Ownership 7 Iconic Brands Approximately 120 Vacation Ownership Resorts 700,000+ Owner families 90%+ Guest satisfaction score Exchange & Third-Party Management More than 3,200 affiliated resorts in over 90 countries and territories Approximately 1.6 million exchange network members

Requirements

  • Adhere to the Department Standards of Performance
  • MUST be a notary in USVI.
  • Proven wide range of administrative services (1 -3 years preferred)
  • Computer literate to include Microsoft Office
  • Excellent attention to detail
  • Able to handle multiple tasks in a fast paced environment
  • Excellent oral and written communication skills
  • Sustain a professional demeanor at all times
  • Transition from low

Nice To Haves

  • Title closing experiences a plus
  • Strong Customer Service Focus (3-5 years preferred)

Responsibilities

  • The Settlement Officer (Quality Assurance Officer) is responsible to provide assistance to the Sales department and the Document Origination department by accurately and efficiently confirming vacation ownership purchase contracts.
  • Ensuring the ownership agreements are executed properly and within the established resort goal and company financial and sale guidelines.
  • Providing the customer with a branded purchasing experience
  • Assisting management with continually improving the working environment and procedural processes to achieve higher levels of quality performance
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