The QA/QC Specialist performs real-time analysis and review of extensive documentation required by federal regulations for implementing a direct incentive payment program. Job Duties Manages intake of funding requests from Case Managers and performs a timely review of supporting documentation related to federal and state grant program claims; accurately validates Case Manager’s determination Serves as first-level funding approval on funding requests/applications; identifies discrepancies in supporting documentation and returns to Case Manager for resolution Ensures proper use of grant funds and adherence to program guidelines; identifies fraudulent applications or activity and prevents inaccurate payments and recapture of funds Uses standardized QA/QC checklists and tools for project files Conducts routine and targeted file reviews to verify completeness, consistency, and compliance with program requirements Documents QA/QC review results, including findings observations and recommendations, and track them to resolution Utilizes technology to ensure transparency and accountability Assists in preparation of real-time status reports regarding QA/QC reviews Understands internal control framework to prevent fraud, waste, and abuse Understands and assists in responding to state and federal oversight and monitoring activities Interprets HUD guidance, Federal Register notices, and CDBG-DR policy requirements as they apply to program operations Identifies compliance risks, systemic issues, and potential findings related to eligibility, documentation, and program performance Recommends corrective actions, policy clarifications, and process improvements to mitigate risk and ensure compliance Develops and implements technical training programs and train production staff on program compliance and funding regulations Advises program management on quality trends, monitoring results, and compliance implications affecting the use of funds Other duties as required Supervisory Responsibilities: Provides daily oversight of hourly production staff to include administrative workers and case management staff
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees