QA Project Supervisor - Physician Revenue Cycle

Guidehouse • Lewisville, TX

74d

About The Position

The QA Project Supervisor is responsible for overseeing the daily operations of a project(s) and the management of the project staff inclusive of onsite Team Members when applicable. A Project Supervisor is an extension of a client’s business office staff. This position is responsible for developing, implementing, managing and meeting or exceeding the Operational goals of our clients and Company. This may include overlapping related business activities with pre-admissions, pre-registration, admission, registration, billing and collection. The Project Supervisor will and may work closely with Managing Consultants, Operations Managers to apply new and emerging approaches to our clients’ business processes. This position will follow and ensure that client policies and procedures are followed and will also perform any and all job related duties as assigned.

Requirements

• Bachelor's Degree.
• Minimum 5 years of prior relevant experience.
• Previous experience within a healthcare provider, insurance, professional business or outsourcing company.
• PC skills in a Windows environment.

Nice To Haves

• Multiple systems experience.
• Knowledge and utilization of desktop applications including Word and Excel.
• Ability to initiate and follow through on projects and work independently.
• Strong written and verbal communication skills.

Responsibilities

• Oversee daily operations of project(s) and manage project staff.
• Develop, implement, manage and meet/exceed operational goals.
• Coordinate and conduct interviewing of potential new hires.
• Train new Team Members and provide ongoing training and mentoring.
• Complete monthly account reviews for each patient account representative.
• Ensure compliance with HIPAA standards.
• Monitor staff compliance with Company/Client standards.
• Conduct weekly team meetings to ensure understanding of expectations.
• Review and approve monthly client invoices for accuracy.
• Identify and communicate trends and issues to Operations Manager & Client.
• Promote teamwork and a positive work environment.
• Conduct disciplinary counseling and performance improvement plans as required.
• Complete annual evaluation of staff.
• Assist staff members with their questions in the absence of their Project Supervisor.
• Meet or exceed revenue goal for project.

Benefits

• Medical, Rx, Dental & Vision Insurance.
• Personal and Family Sick Time & Company Paid Holidays.
• Discretionary variable incentive bonus eligibility.
• Parental Leave.
• 401(k) Retirement Plan.
• Basic Life & Supplemental Life.
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.
• Short-Term & Long-Term Disability.
• Tuition Reimbursement, Personal Development & Learning Opportunities.
• Skills Development & Certifications.
• Employee Referral Program.
• Corporate Sponsored Events & Community Outreach.
• Emergency Back-Up Childcare Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees