QA Manager - Hattiesburg

Wis-Pak, Inc.•Hattiesburg, MS

About The Position

The Quality Assurance (QA) Manager ensures that products and services meet established quality standards and meet customer expectations. This role oversees the development and enforcement of quality policies, manages QA teams, leads testing and audit activities, and drives continuous improvement. Success requires strong technical knowledge of testing and quality methodologies, as well as effective leadership, communication, and problem-solving skills.

Requirements

Strong leadership and team-development abilities.
Proficiency in quality management principles, methodologies, and tools (including manual and automated testing).
Excellent problem-solving, critical-thinking, and data-analysis skills.
Clear and effective communication, documentation, and reporting abilities.
High attention to detail and commitment to accuracy.
Strong organizational and project-management skills in a fast-paced environment.
Knowledge of relevant industry regulations, standards, and company processes.
Ensure proper use of personal protective equipment.
Schedule department safety meetings and participate in food safety training, meetings, and reviews.
Maintain adequate inventory of lab supplies, water treatment materials, and product ingredients.
B.A. or B.S. Degree preferred or 5 years of quality manager experience
Possess good skills in math, writing, and science.
Critical thinking skills.
Computer skills include Excel and Word programs.
Possess good people and team building skills.

Nice To Haves

Food/beverage manufacturing experience preferred.
Strong skills in 8D, SPC, FMEA preferred.
HACCP certification.

Responsibilities

Develop, implement, and maintain quality assurance plans, standards, and procedures, including inspection protocols and sampling plans.
Lead, mentor, and evaluate QA team members; support training and promote a collaborative, high-performance environment.
Oversee manual and automated testing activities to ensure products meet defined quality requirements before release.
Monitor product performance, analyze quality data, identify trends, and implement improvement initiatives.
Ensure compliance with regulatory requirements, industry standards, and internal policies; prepare reports and present findings to senior leadership.
Collaborate with cross-functional teams to resolve quality issues and gather feedback for process improvement.
Support departmental financial planning, including budget development and resource allocation.