QA Manager

Capgemini • Irving, TX

27d

About The Position

We are seeking a QA Manager for our Quality Engineering and Testing Practice. This is a senior leadership position focused on driving quality transformation, client engagement, and delivery excellence.

Requirements

• Domain Expertise: Retail and E-Commerce (mandatory).
• Strong experience in Agile methodologies (Scrum or SAFe).
• Proven ability to coordinate with internal CoE teams and partner tool vendors to resolve technical challenges.
• Exceptional attention to detail, ability to manage multiple priorities, and passion for quality.
• Excellent written and verbal communication skills for stakeholder engagement across business functions.

Nice To Haves

• Hands-on experience with tools such as Selenium, qTest, Tosca, Tosca DI, NeoLoad (preferred).
• Familiarity with Gen AI solutions for testing (added advantage).

Responsibilities

• Serve as a Senior Testing Leader with over 10 years of experience in: Client Management, QA Management & Delivery Transformation and Consulting
• Lead large QA portfolios and enhance clients’ Quality Maturity.
• Act as a Trusted Advisor to senior stakeholders (VPs & Directors) to achieve technical and business objectives.
• Assess clients’ current testing processes and tools, and recommend improvements in methodology, processes, and technology.
• Establish Testing Centers of Excellence (TCoE) for multiple clients.
• Build strong client relationships, provide guidance, and identify new business opportunities.
• Define and execute growth strategies, including revenue forecasting, financial targets, service excellence, and overall client satisfaction.
• Deliver QA services across: Functional, Regression, Automation, and Performance Testing End-to-End (E2E) Testing, Test Environment (TEM), and Test Data Management (TDM)
• Implement CI/CD and DevOps solutions
• Manage testing for both Package applications (SAP, Oracle, Salesforce) and custom applications (Web, Database, API).

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees