QA Manager

FleetPride•Dallas, TX

27d

About The Position

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The QA Manager will be responsible for providing leadership to the Quality Assurance team, including Functional, Integration, E2E, Performance and other areas of testing. This role requires you to have automation experience in either TOSCA or UiPath. This role will be a hands-on role in providing testing for applications like Salesforce, TMS, OMS, etc. Experience in Digital and eCommerce is a good to have for this position. This role will be responsible for leading projects by working with resources (Onshore and Offshore). This position will be a member of the Quality Assurance team and report to the Director of QA and Application Support.

Requirements

6+ years of Lead experience related to handling onshore and offshore teams
12+ years of experience in testing applications in the retail environment.
7+ years of strong experience in TOSCA or UiPath automation
Relevant experience and demonstrated iSeries (AS400) and eCommerce skills.
Good SQL and analysis experience and techniques.
Experience with testing tools qTest, HP ALM etc.
Experience with Defect tracking tools like Jira or Azure DevOps.
Strong skills with the MS Office product suite or comparable applications.
Bachelor's degree in relevant technical field preferred.

Nice To Haves

Experience in Digital and eCommerce is a good to have for this position.

Responsibilities

Prepare all documentation for test strategy, test plans, test estimates, test cases and test scripts.
Work with the Onshore and offshore team members to track the work daily.
Design, develop, and execute test strategies and plans.
Perform the integration and system testing activities.
Experience in creating test plans, UAT plans, reviewing test cases/scenarios with other stakeholders.
Experience with API testing using Postman or SOAP UI
Experience and proficient with basic SQL/database testing
Manage working relationship between QA team, Development team, Product team, Business stakeholders. Deliver planning, execution, and reporting for project/program testing activities. Work with extended team to resolve quality issues.
Execute application test cases and issue remediation tasks.
Assist with application transition to UAT. Provide the required support for UAT testing.
Work with the Business analysts and development teams' group to assist in creating test scenarios, and application verification.
Directly work with the team of QA Analysts (Onshore and Offshore)
Thorough knowledge of the entire SDLC (Waterfall/Agile), IT systems and processes, testing methodologies and their direct implementation to projects
Good Understanding of Retail Supply Chain from eCommerce, OMS (Order management), WMS (Warehouse management), TMS (transportation management) standpoint
Thorough knowledge of the test planning and test management domains
Experience in analyzing and decomposing requirements and creating testing strategy/plan as well as testing estimates and test plans.
Thorough working knowledge of developing, maintaining, and executing test scenarios and test cases.
Experience tracking and retesting defects and reporting status to various levels of the project organization.
Excellent analytical and problem-solving skills
Team player with ability to work in a rapidly changing environment utilizing good time management and prioritization skills, while maintaining high quality and being flexible to customer needs and timelines.
Develop appropriate documentation and artifacts throughout the project lifecycle. These may include items like use cases, application diagrams, test plans, test cases, or end user documentation.
Participate in assigned aspects of business continuity & the business continuity process plan and testing for application systems.
Provide regular status updates and feedback
Ability to handle large initiatives/programs and multiple initiatives in parallel.
Strong experience in TOSCA, CI/CD and Azure DevOps integration.
Detail oriented in test planning and reporting.
Ability to lead the UAT testing for multiple projects, provide guidance and follow the appropriate processes.
Must be detail oriented, organized, service oriented and responsible.
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Understanding the implication of new information for both current and future problem-solving and decision-making.
Able to motivate themselves and a team to work together in the most efficient manner.
Able to perform effectively with supervision, either independently or as a team member.
Comprehensive knowledge of supported applications.
Able to maintain confidentiality of information and systems.
Must be available and willing to work on weekends and holidays as we determine are necessary or desirable to meet business needs.
Will be required to always carry a cell phone and expected to respond to urgent calls in a timely manner.
Excellent interpersonal, written, and oral communication skills required.
Strong customer service and presentation skills.
Able to execute other duties as assigned
Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday.
Long periods of time spent sitting or standing while working with a computer.
Occasional lifting of items up to 50 pounds (files, computer printouts on occasion)
The ability to work through stressful situations with either a co-worker or a customer.
May require overtime, weekend work and overnight travel.
Much of the work shift is spent viewing a computer monitor and using a keyboard while entering problem description details into a case management system.