QA Manager

Foundation Health

About The Position

Foundation Health is transforming healthcare through an AI-powered digital pharmacy platform that seamlessly connects operational infrastructure with high quality patient experiences. Our mission is to transform patient centric care by connecting fragmented infrastructure, optimizing care coordination, and removing friction from the patient journey. This ambitious vision is only achievable with the dedication of the right team propelling us forward. We firmly believe that a supportive and inspiring work environment fuels creativity, transforming it into groundbreaking innovation. It is this very innovation that not only benefits our organization but also positively impacts our people, partners, and most importantly, our patients. We’re looking for a hands-on QA Manager to own quality across our platform and lead our UAT efforts with clients. This is a chance to help shape how we do QA, set standards, and help build a small, high-performing QA team. You’ll thrive if you: Take ownership and spot risks before they reach customers Enjoy working closely with engineers, product, and client-facing teams Can balance pragmatic testing with lightweight processes Are comfortable leading a QA function while remaining hands-on

Requirements

4+ years in QA or software testing, hands-on with web apps and APIs
Experience as a senior QA, QA lead, or manager
Proven track record owning testing end-to-end, including UAT with external clients
Experience supporting client-facing UAT or implementations
Strong manual testing skills; exposure to front-end automation with Cypress or Playwright
API testing experience with Postman (or similar)
Able to work independently and lead others, taking ownership of quality outcomes and clear communication
Experience hiring, onboarding, and developing QA Engineers.
Experience planning QA capacity, setting goals, and supporting career development as the team grows
Pragmatic approach to quality in agile, fast-moving environments

Nice To Haves

Exposure to or direct testing of AI agents and workflows
Experience scaling QA teams or functions in a growing engineering organisation.
Exposure to defining QA metrics, reporting, or quality health indicators.
Previous experience in a QA Manager or Lead role in a product-led environment.
Exploratory and risk-based testing experience
Cross-browser/mobile cloud testing (BrowserStack, Sauce Labs)
Familiarity with agile practices such as 3 Amigos, retrospectives, root cause analysis
Exposure to containerized or serverless/cloud apps (e.g., GCP)

Responsibilities

Own quality end-to-end, acting as the point of accountability from requirements through to UAT sign-off and release readiness
Lead UAT with clients, defining scope, coordinating execution, and driving sign-off
Line-manage QA engineers, including hiring, mentoring, and supporting team growth, while remaining hands-on with testing
Own QA planning, prioritisation, and delivery across releases.
Create, execute, and maintain manual and automated tests for front-end and API platforms
Contribute to automation using Cypress or Playwright
Use Postman for API and end-to-end testing support
Give fast, practical feedback during demos, walkthroughs, and sprint reviews
Communicate test outcomes, risks, and release confidence clearly to internal teams
Help define and evolve our QA culture, standards, and tools
Balance hands-on testing with management responsibilities as the team scales