QA Manager

LAND GORILLA INC • Kent, WA

90d • $89,000 - $120,000

About The Position

The QA Manager is the strategic leader responsible for ensuring software quality excellence throughout the entire development lifecycle, from product definition to final delivery and post-production maintenance. They will lead the organizational transformation toward enterprise release management methodologies, implement story discipline and quality gates frameworks, and act as a key facilitator between cross-functional teams to optimize development processes and guarantee customer satisfaction for financial technology systems.

Requirements

• Must be Bilingual in Spanish
• 15+ years of progressive IT leadership experience in financial services, mortgage technology, or similar regulated industries.
• Proven track record in multi-million dollar budget management and global team leadership.
• Experience in enterprise transformation initiatives and digital modernization projects.
• Strong background in Agile methodologies, release management, and business continuity planning.
• Ability to translate technical quality initiatives into business value and ROI.
• Experience in regulatory compliance (financial services) and audit requirements.
• Strong project management skills with a proven ability to deliver complex initiatives on time and within budget.
• Cross-functional stakeholder management experience with C-suite communication skills.
• Deep expertise in comprehensive testing frameworks: functional, integration, performance, security, and regression.
• Experience with CI/CD pipeline design, automated testing integration, and infrastructure-as-code.
• Knowledge of financial technology systems, mortgage lending platforms, and regulatory compliance requirements.
• Familiarity with data governance, SQL, Snowflake, and analytics-driven quality management.

Responsibilities

• Implement enterprise methodologies for systematic story breakdown and approval workflows, eliminating the crisis of 62% of oversized stories.
• Establish 'Definition of Ready' excellence with requirements validation of under 20 hours per story and clear business acceptance criteria.
• Lead epic management transformation, converting 80+ hour items into multiple deliverable stories using proven project management.
• Develop risk-based story validation frameworks utilizing business continuity expertise.
• Design and implement comprehensive quality frameworks that cover manual, automated, performance, security, and regression testing.
• Establish robust quality gates in CI/CD pipelines to prevent the deployment of defective code.
• Lead the transformation of the manual testing burden toward automated health checks and testing frameworks.
• Coordinate QA sign-off processes and business approval workflows for UAT validation.
• Act as a strategic liaison between development teams, business stakeholders, and C-suite executives.
• Facilitate business integration through dedicated UAT environments with business-friendly interfaces and production-like data.
• Establish transparent deployment processes and real-time pipeline visibility for cross-departmental coordination.
• Collaborate with Customer Success teams to correlate quality improvements with customer satisfaction metrics.
• Mentor junior QA teams in enterprise best practices, testing automation, and quality discipline.
• Establish competence-based trust-building through demonstrable process improvement success.
• Coordinate international team integration (Latam team) and LATAM training program operational excellence.

Benefits

• Health (+Dependent Coverage), Dental, and Vision Insurance Package
• 12 Observed Holidays
• Paid Time Off: Accrues up to 160 hours/ 20 days
• Paid Sick Leave: 40 hours
• 2 Floating Holidays
• Paid Family Leave
• 401 (k) and Company Matching
• Employee Assistance Programs (EAPs) for Mental Health, Financial Planning, Crisis Intervention
• Monthly Stipend
• Remote Company - Work From Home Policy

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees