QA Manager

DoorDash USA • San Francisco, CA

76d • $74,700 - $125,500

About The Position

As the Manager of Quality Assurance, you will oversee all Quality Assurance functions ensuring full compliance with FAA Part 135 regulations and company safety protocols. You will lead a team of auditors and maintenance personnel, develop and implement standard operating procedures, and collaborate cross-functionally to scale and enhance our drone delivery capabilities.

Requirements

• FAA Part 135 Maintenance experience, including leadership in a commercial aviation or UAS environment.
• Part 107 certification.
• Proven ability to develop and enforce SOPs for aviation operations.
• Strong understanding of FAA regulations, maintenance, and compliance frameworks.
• Experience leading teams, managing maintenance technicians, and scaling maintenance operations.
• Background in managing aircraft maintenance and quality management.
• Excellent communication and leadership skills, with the ability to work cross-functionally.

Nice To Haves

• Experience with commercial drone delivery operations or UAS integration into logistics networks.
• Prior involvement in obtaining and maintaining FAA Part 135 certification for UAS operations.
• Strong technical understanding of autonomous flight systems and aviation software.

Responsibilities

• Develop, implement, and oversee Quality Assurance functions in compliance with FAA Part 135 regulations.
• Ensure company operations, aircraft maintenance, and alterations are in full compliance with Part 135 regulations and aviation safety standards.
• Assist the Head of Drone Maintenance ensuring accuracy of aircraft maintenance documentation, and the continued airworthiness of company aircraft.
• Chair the CASS board and conduct and manage internal audits, inspections of aircraft and maintenance facilities, maintenance processes, and operational procedures to identify any non-compliance or potential issues.
• Maintain aircraft operational readiness while ensuring adherence to Part 135 requirements.
• Analyze data, identify trends, and develop corrective actions to improve overall quality, safety, and operational efficiency.
• Collaborate with engineering teams to ensure regulatory compliance.
• Work closely with the Head of Drone Maintenance, understanding what the maintenance goals are ensuring they support flight operations.
• Develop scalable workflows that ensure compliance, safety, and efficiency as operations expand.

Benefits

• 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits.
• Commuter benefits match.
• Paid time off and paid sick leave in compliance with applicable laws.
• Medical, dental, and vision benefits.
• 11 paid holidays.
• Disability and basic life insurance.
• Family-forming assistance.
• Mental health program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree