QA Manager/Lead

FSI Services•Cranberry, PA

18d•$130,000 - $150,000•Remote

About The Position

At FSI, you’ll join a team of passionate professionals dedicated to empowering efficient and safe hospital operations. FSI supports over 400 million ft of hospital space every year to run transformative, intelligent hospital maintenance operations. FSI is the most comprehensive computerized maintenance management software (CMMS) provider for healthcare, and we’re proud to serve over 1,000 hospitals with some of the largest networks in the country -- including Atrium Health, UPMC, Yale New Haven, SSM Health UNC Health, and many others. We work directly with our customers to build customized modern technology that fits their complex needs. In 2020, FSI received significant investments to grow and expand on the foundation established since the company began in 2002. We believe our most exciting chapter is just beginning, and we’re looking for talent that wants to make an impact. If you’re looking for a fast-paced, innovative community with a team focused on collaboration and empowerment through technology, we encourage you to get in touch. We are seeking a hands-on QA Manager/Lead who will operate as a player-coach, leading and mentoring a small team of 2–4 QA Engineers while actively contributing to testing efforts. This role is critical in driving our Quality Vision, ensuring that automated testing becomes a cornerstone of our development lifecycle and that every release meets the highest standards of reliability and user experience.

Requirements

Proven experience as a QA Lead or Manager in an agile software development environment.
Strong hands-on experience with automated testing tools and frameworks (e.g., Selenium, Cypress, Playwright, JUnit, etc.).
Expertise in test strategy, planning, and execution across unit, integration, UI, and end-to-end testing.
Familiarity with CI/CD pipelines and DevOps practices.
Excellent leadership, communication, and collaboration skills.
Ability to balance strategic vision with tactical execution.
5+ years of experience in Quality Assurance / Development
2+ years of experience in a leadership capacity (Lead or Manager)

Nice To Haves

Experience with AI-driven testing or intelligent automation.
Knowledge of cloud platforms and microservices architecture.
Strong analytical and problem-solving abilities.

Responsibilities

Lead, mentor, and develop a high-performing QA team (2–5 engineers).
Foster a culture of quality, accountability, and continuous improvement.
Act as a hands-on contributor while guiding team members on best practices.
Partner closely with the VP of Technology to achieve the Quality Vision by ensuring that full automated testing is baked into the development process. This includes ever increasing unit test coverage, validating interface contracts via integration tests, comprehensive UI tests, and validating core workflows with critical path end-to-end tests.
Define and enforce QA standards, processes, and tools for automation and manual testing.
Drive adoption of AI driven testing strategies
Work with Product Management and Engineering teams to integrate QA early in the development cycle.
Evolve our Testing strategy to ensure QA and Product UAT can occur prior to every release.
Advocate for quality in sprint planning, design reviews, and release readiness.
Drive adoption of modern test automation frameworks and CI/CD integration.
Identify gaps in test coverage and implement solutions to close them.
Monitor and report on quality metrics, ensuring transparency and accountability.