QA MANAGER II CUSTOMER

McCormick & Company • MD

86d • $103,530 - $181,150

About The Position

You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work. We are looking to hire a Quality Manager II, Customer immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland.

Requirements

• Bachelors Degree in Food Science/Food Technology (or equivalent)
• Minimum 5 years’ leadership experience in the food industry in a Quality Management role
• Customer Management experience (major flavor solutions and/or retail customers)

Responsibilities

• Primary Quality contact for all Flavor Solutions customers across the Americas region, meeting their specific requirements for service performance/responsiveness
• Development and execution of the CTS strategy for each Flavor Solutions customer; primary accountability to ensure customer needs are delivered through McCormick site, function, and business unit strategies
• Own the governance processes to drive quality performance of Flavor Solutions customer requirements, including meeting and/or establishing all customer reporting and review routines, and meeting all customer audit/approval needs
• Represent the Quality function in McCormick Customer-focused business leadership teams as appropriate
• Accountable for the processes that capture and respond to Flavor Solutions customer complaints
• Accountable for the processes that deliver all Flavor Solutions customer specifications and data requirements
• Leadership and management of Flavor Solutions Customer Quality Managers
• Specific personal accountability for management of the Flavor Solutions customers relationship globally – liaising and working with global McCormick teams as required

Benefits

• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices
• Wellbeing programs including Physical, Mental and Financial wellness
• Tuition assistance
• Comprehensive health plans covering medical, vision, dental, life and disability benefits
• Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
• Retirement and investment programs including 401(k) and profit-sharing plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees