QA Manager, eCommerce (Remote from US)

Jobgether

25d • $85,000 - $105,000 • Remote

About The Position

The QA Manager, eCommerce, will lead quality assurance efforts across a growing online retail ecosystem, ensuring reliable, secure, and high-performing digital experiences. This role offers the opportunity to build QA processes from the ground up, validate complex ecommerce workflows, and influence product quality standards across web and mobile platforms. You will collaborate closely with engineering, product, and operations teams while managing testing frameworks, defect tracking, and performance evaluations. The position is foundational, with potential to build and lead a QA team as the organization scales. Strong analytical skills, attention to detail, and the ability to establish and maintain rigorous QA standards are key to success in this role.

Requirements

• 5+ years of QA experience, with at least 2 years in a senior or leadership role.
• Strong experience with Shopify, including architecture, apps, integrations, and checkout processes.
• Solid understanding of headless commerce and decoupled system interactions.
• Proficiency with test management tools (e.g., TestRail) and Jira for defect tracking.
• Deep knowledge of QA methodologies, testing types, and software development lifecycles.
• Experience establishing QA processes independently and building teams from scratch.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and collaboration abilities across technical and non-technical stakeholders.

Responsibilities

• Develop and own end-to-end QA strategies and testing frameworks for ecommerce platforms and integrations.
• Validate custom storefront implementations and ensure secure, reliable integration with ecommerce APIs.
• Design, execute, and maintain test plans, cases, and scripts using test management tools.
• Track and manage defects, security vulnerabilities, and development issues using project management systems.
• Conduct functional, regression, integration, performance, and user acceptance testing across web and mobile platforms.
• Perform security and “bad actor” testing to ensure compliance with ecommerce rules and restrictions.
• Collaborate with engineering, product, and operations to embed quality throughout the development lifecycle.
• Establish QA metrics, dashboards, and reporting to monitor trends and identify risk areas.
• Build, scale, and mentor a QA team over time, including hiring and training team members.
• Maintain QA documentation, processes, and best practices while staying current with industry trends and methodologies.

Benefits

• Competitive salary range: $85,000–$105,000 USD annually.
• Comprehensive medical, dental, vision, and life insurance benefits.
• 401(k) plan with employer match.
• Up to 30 days of paid time off, plus holidays.
• Employee Assistance Program for wellbeing and mental health support.
• Participation in team events, social activities, and company culture initiatives.
• Fully remote work environment with flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees