QA Lead (Product Track)

Eleken

7d • Remote

About The Position

We're a small product studio running 3–4 SaaS products simultaneously (CRM platform, design agency platform, and two other tools). The team is lean — small dev squads per product, no dedicated product or QA function today. This is the first process-oriented hire and a high-impact role.

We're looking for someone who enters through QA but grows into product management. Day one, you own quality and process across multiple products. Within 6–12 months, you're effectively a product manager for at least one of them.

This is NOT a traditional manual QA role. We need someone who cares about why something is being built, not just whether it works.

Requirements

• 2–4 years of experience in QA, product ops, or a junior PM role at a software/SaaS company
• Experience with Linear, Jira, or similar project management tools
• Strong written communication in English — bug reports, specs, async updates
• Highly organized with a natural drive to create order from chaos
• Sense of ownership — treats the product as their own, doesn't wait to be told what to test
• Comfort working across multiple products simultaneously without hand-holding
• Interest in growing into a product management career (not a career as a QA tester)

Nice To Haves

• Experience with SaaS or B2B products
• Familiarity with CRM platforms or design/agency tools
• Basic understanding of APIs — enough to check network requests when debugging
• Experience writing test cases or simple automated checks (Playwright, Cypress — not required but a plus)
• Previous experience in a startup or small team where they wore multiple hats

Responsibilities

• Own and manage Linear boards across multiple products — triage, prioritize, and keep backlogs clean
• Perform manual QA and exploratory testing across web-based SaaS products
• Define and enforce a "definition of done" for each product
• Write clear, reproducible bug reports with context on severity and user impact
• Build lightweight QA processes — checklists, regression flows, release readiness criteria
• Act as the first filter between "reported issue" and "dev priority"
• Participate in product discussions — challenge decisions, flag UX issues, suggest improvements
• Gradually take ownership of product roadmap input, feature specs, and stakeholder communication

Benefits

• Flexible working hours
• Paid vacations and sick leaves
• Fully remote
• Co-working space compensation
• Finance Support (we take care of tax payments and accounting for you)
• Employee referral bonus
• Internal Educational activities (Eleken Talks, Design Feedback, Lectures from the team members)
• Reading Club and corporate library

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees