QA Inspector

Premier Island Management Group•Pensacola Beach, FL

3d•$16

About The Position

The main purpose and function of this position is to provide Premier Island Management Group standards of cleanliness and quality assurance to all units by following the QA checklist and ensuring that the accommodations are maintained to the highest quality standards and kept in excellent condition. In addition, the QA position will come in contact with Premier guests and Owners, and will need to have positive guest interactions. The Housekeeping Associates play an important role in our home-away-from-home experience for each of our guests every day. The Premier Housekeeping Team, a team of experienced and knowledgeable professionals who strive to excel in everything that they do, is committed to providing our Premier Owners and Guests with a superior level of housekeeping services, supporting The Premier Culture and Vision of Excellence, Integrity, and Respect.

Requirements

Housekeeping/Inspector experience preferred.
Ability to read and communicate effectively.
Ability to positively and professionally handle guest issues.
High School Diploma or equivalent
1 year of Housekeeping Experience in the Hospitality Industry
Ability to interpret a variety of instructions when furnished in written, oral, or scheduled form;
Ability to read, write, and speak English
OSHA Training

Responsibilities

Acknowledges and greets guests in public spaces with a warm, friendly greeting.
Reviews daily inventory of rooms, arrivals, and departures.
Review daily inventory of supplies needed to complete the assignments for the day.
Perform quality Inspections to meet required standards within set time limits.
Comply with all resort safety guidelines.
Pick up ground litter around the resort or whatever is visible.
Inspecting Premier rental accommodations according to the Quality Assurance standards set by PIMG, including but not limited to: Inspecting the kitchen in its entirety, including all dishes, cabinets, and appliances, as well as making sure they all work, and verifying the counts
Inspecting the bathrooms, in their entirety, checking showers and sinks, including all cabinets and drawers, as well as verifying that there are no leaks or damages.
Checking all beds and ensuring they are made with fresh sheets and blankets, including the sofa bed
Inspect all bedrooms, and verify all furniture and décor are dusted, it is clean under beds, in all drawers, and all windows and mirrors. Verify that there are no damages and that all TVs and lights work.
Inspect the living room and verify that all furniture and décor are dusted. Inspect all windows, picture frames, and any spots spilled on the furniture. Verify that there are no stains or damages and that all TVs work.
Inspect the balcony, including windows, grill, and all furniture. Verify the condition of the furniture and grill. Check for damages.
Inspect floors- verify that the housekeeper swept and mopped the entire condo, making sure they got all corners and edges.
Report all damages via email to OR, Maintenance, and Housekeeping immediately.
Report all maintenance items via email to maintenance, in the email, with OR.
Bag and tag all dirty comforters and pillow shams and bring them to the housekeeping dispatcher or manager for cleaning.
May perform similar duties as requested by the supervisor.
Perform maid services for guests requesting additional services while staying on the Property;
Perform VIP cleaning services for VIP guests.
Perform Annual deep clean treatments of the units;
Perform Annual evaluations of cleaning supplies.
Perform training of the Junior Room Attendants.
Process Daily assignments for Junior Room Attendants;
Coordinate Linen Damage Reporting with the Housekeeping Manager;
Supervise Junior Room Attendants and Senior Room Attendants.