QA Engineer

Nest Veterinary-posted 3 months ago
Full-time
1-10 employees
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Nest is building the care plan platform for modern veterinary hospitals. Our technology helps practices design, deliver, and measure wellness programs that make preventative care easy to follow and sustainable to provide. For pet parents, that means predictable costs and better outcomes. For hospitals, it means stronger client relationships, steadier revenue, and more pets staying healthy under their care. We’re a mission-driven team working at the intersection of design, technology, and medicine, and we’re just getting started. If you’ve ever wanted your work to both advance technology and improve the lives of millions of pets, Nest is the place to do it.

  • Build the QA function from the ground up – define processes, standards, and best practices that ensure high product quality.
  • Evaluate and select testing tools (automation frameworks, test management, bug tracking, CI/CD integrations) that fit our stage and needs.
  • Design and implement testing strategies – covering functional, regression, exploratory, performance, and security testing where appropriate.
  • Perform hands-on manual testing to deeply understand our SaaS product suite and identify issues across user journeys.
  • Develop an automation roadmap – determine where and when automation should be introduced, and drive its adoption.
  • Collaborate cross-functionally with product managers, developers, and customer support to identify quality risks early and build scalable solutions.
  • Own defect reporting and tracking – establish clear workflows for bug reporting, triage, and resolution.
  • Establish metrics and reporting to track product quality, test coverage, and release readiness.
  • Advocate for quality culture – coach and mentor developers and stakeholders on QA best practices and how to 'shift left.'
  • Continuously improve – iterate on tools, processes, and strategies as the company and product evolve.
  • 3–5+ years of professional software engineering experience.
  • Fluent in Python and familiar with frameworks like FastAPI or gRPC.
  • Experience with SQL and relational databases.
  • Knowledge of Docker and container-based deployment.
  • Strong communicator and comfortable working independently.
  • Proven experience in QA or software testing, ideally in a SaaS or startup environment.
  • Experience in establishing QA processes where none existed before.
  • Comfortable being hands-on with manual testing while also planning for long-term automation.
  • Strong knowledge of testing methodologies, tools, and frameworks.
  • Detail-oriented, organized, and thrive on ensuring things work as intended.
  • Customer-first mindset, ensuring users have a seamless experience.
  • Experience with test automation tools (e.g., Cypress, Playwright, Selenium, Postman).
  • Worked with CI/CD pipelines (e.g., GitHub Actions, CircleCI, Jenkins).
  • Tested multi-tenant SaaS applications or complex product ecosystems.
  • Knowledge of performance, load, or security testing.
  • Experience building or mentoring QA teams in a scaling environment.
  • Mission-Driven Impact: Build technology that improves pet health and strengthens the human-animal bond.
  • Foundational Role: Shape Nest’s core platform as one of our early engineers.
  • Growth & Development: Opportunities to expand your scope as Nest scales.
  • Modern Stack: Work with Python, FastAPI, gRPC, GCP, and other best-in-class tools.
  • Remote Flexibility: Fully remote team with flexible work options.
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