QA Engineer

Phigenics • Chicago, IL

1d • Remote

About The Position

We are seeking a detail‑oriented and proactive QA Engineer to join our product and engineering team. This role is responsible for ensuring the quality, stability, and reliability of our SaaS platform by validating new features, enhancements, and bug fixes across key workflows. The ideal candidate has a strong understanding of testing best practices, can identify and document defects clearly, and is comfortable working with both manual and automated testing processes.

Requirements

• Experience with software QA methodologies, tools, and processes
• Strong analytical, problem‑solving, and communication skills
• Ability to thoroughly document issues with clarity and precision
• Experience with manual testing; familiarity with automated testing tools is a plus
• Understanding of SaaS workflows and cloud‑based product environments
• Ability to work in a fast‑paced, agile environment

Nice To Haves

• Hands‑on experience with test automation frameworks
• Familiarity with Jira or similar defect-tracking systems
• Basic understanding of APIs, databases, or version control systems

Responsibilities

• Validate features, enhancements, and bug fixes across core SaaS workflows to confirm readiness for release.
• Collaborate closely with Product, Engineering, and Support teams to understand requirements, acceptance criteria, and edge cases.
• Identify, document, and track defects using clear and complete information, including: Reproduction steps Expected vs. actual results Screenshots, logs, or other relevant artifacts Severity and priority classifications
• Work with engineering teams to ensure timely resolution and retesting of issues.
• Execute and maintain manual testing across functional, regression, smoke, and exploratory test cycles.
• Contribute to automated test execution and maintenance, ensuring test suites stay current as features evolve.
• Support release validation through ongoing upkeep of both manual and automated test coverage.
• Create and maintain detailed test plans, test cases, and regression checklists covering core product areas and critical customer journeys.
• Ensure documentation remains accurate, organized, and aligned with evolving product requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed