QA Engineer II

Canopy•South Jordan, UT

About The Position

We’re looking for a detail-oriented and collaborative QA Engineer II to join our team and help ensure the quality and reliability of our platform. In this role, you’ll primarily focus on manual testing while gradually building your skills in API test automation. Working closely with other engineering teams, you’ll play a role in the software development lifecycle—creating and executing test cases, uncovering edge cases, validating data, and contributing to a seamless user experience. If you're passionate about quality, eager to grow your automation skills, and thrive in a fast-paced Agile environment, we’d love to meet you.

Requirements

3-5+ years of experience in Manual QA or similar technical role.
Strong skills in manual functional, exploratory, and regression testing.
Familiarity with TestRail, Postman, Jira, Datadog, Sentry, Browser DevTools, and writing SQL queries.
Interest or exposure to API test automation using Python (or other OOP languages); willingness to expand automation skills.
Effective debugging, troubleshooting, and problem-solving abilities.
Excellent communication and collaboration skills for working across teams.
Comfortable working in an Agile development environment.

Nice To Haves

Hands-on experience writing or maintaining API automation tests.
Experience contributing to a test automation framework.
Familiarity with GitHub Actions, CI/CD pipelines.
Basic knowledge of cloud platforms like AWS.

Responsibilities

Participate in squad meetings, sprint planning, and standups to align on goals and timelines.
Write, maintain, and execute manual test cases in TestRail covering new features, bug fixes, and regressions.
Perform exploratory testing to uncover edge cases and usability issues.
Collaborate with developers to understand technical implementations and ensure adequate test coverage.
Assist in maintaining and running existing API automation tests using Python and Pytest (training available).
Occasionally contribute to updating or writing new automation scripts for backend APIs under guidance.
Write and execute SQL queries for backend data validation as needed.
Work closely with Technical Support Engineers and Engineering to troubleshoot customer-reported issues, identify root causes, and verify fixes.
Partner with our Philippines QA team to coordinate regression testing and special projects.
Track issues and test progress in Jira with clear, accurate reporting.
Own the release process for your squad, validating readiness for deployment.

Benefits

Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays!
Health Benefits - including Medical, Dental, and Vision and an HSA Match.
401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.
Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).
Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.
Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.
Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!
Company Events - including monthly company-wide meetings, summer parties, and more.
ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.
Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered.