QA Documentation Specialist

Stahlbush Island Farms • Corvallis, OR

1d

About The Position

The mission for this position is to manage internal and external documentation requests and updates. These include but are not limited to policies, procedures, specification review and data analysis, customer complaints, and customer documentation requests.

Requirements

• Bachelor of Science in Food Science, Ag Science or related field, or High School Diploma/GED with Clerical/Administrative background.
• Clerical/Administrative background preferred. Will accept any combination of experience and training that provides the required knowledge, skills and abilities.
• Must be a team oriented strong problem solver, able to create solutions to challenges in an expedient manner.
• The ability to multi-task and prioritize assignments is essential.
• Strong computer skills are important. Proficiency in understanding and use of personal computers, Excel, Word, e-mail and 10-key skills required.

Nice To Haves

• Clerical/Administrative background preferred. Will accept any combination of experience and training that provides the required knowledge, skills and abilities.

Responsibilities

• Coordinate and prepare documentation for submission to customers and/or for internal research requests. Customer specific documentation requests can be in the form of emails, phone calls, or via online portals.
• Manage customer complaint documentation (electronic and physical packets) to include initial entry, investigative notes, corrective and preventative actions and closure information. Collaborate with the Quality Assurance Manager to gather all information to close retail and industrial complaints.
• Enter and file all incidents and hold reports after management completes the investigation, corrective actions and root cause analyses. Enter preventative actions into tracker.
• Produce monthly SQF summaries for complaints, holds and incidents for management review.
• Create, edit, and track SOPs, Policies and forms for company departments as needed.
• Create and edit customer-ready flowcharts and corresponding information.
• Edit and maintain raw product specifications. Periodically audit raw product documentation files for compliance.
• Review internal specification data annually and provide suggestions to the Quality Assurance Manager for updates to physical parameters.
• Assist Quality Assurance Manager with any audit preparation, such as document collection, creating binders, and completing validation studies, as needed.
• Perform other duties as assigned.
• This position has been identified as holding responsibility for food safety and quality of the company. This responsibility extends over all shifts.

Benefits

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Referral program
• Paid Time Off
• Paid Sick Time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level