QA Coordinator

Rich Products Corporation•Gallatin, TN

2d•Onsite

About The Position

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family. Purpose StatementThe Quality Assurance Coordinator will be responsible to insure that products produced meet customer specifications and company quality standards.In addition to recommending improvements in manufacturing, quality, and sanitation practices. This role is based at our facility in Gallatin, TN.

Requirements

Associate's degree in Business or related field
2 to 5 years of related QA experience
Must be able to learn and use various software programs including Optiva, SAP, and IQS
Must be able to learn product formulations
Demonstrated ability to plan, direct, coach, and train Associates. Must monitor work
Demonstrated ability to analyze and resolve problems
Candidate must have solid PC skills using Microsoft Word, Excel, Access, and PowerPoint
Must be able to handle multiple assignments concurrently and be able to function in a fast-paced environment
Ability to follow both written and verbal instructions
Good communication skills
Excellent attendance
Good problem solving skills
Ability to interface with multiple levels within the organization
Ability to maintain focus on assigned tasks in spite of constant interruptions

Responsibilities

Localize all Projects in OPTIVA (BOM/formula/premix/P-BOM) for Speed to Market process that includes Plant Trial / PreCommEx / PreComm / Operational
Localize MFG/SPEC specifications for Plant Trial / PreCommEx / PreComm / Operational status
Partner with R&D / packaging / Regulatory & Compliance / Graphics
Confirm labels are available and approve labels in Optiva (right formula / right label policy)
Strong SAP knowledge
Create of Shells / Production Versions in SAP for new BOM’s / P-BOM’s / formulas / premixes / phantoms
Make modifications/changes in SAP when needed
Ensure accuracy of product set-ups
Maintain new product codes and existing product codes in IQS
Update production tech boards for the mixers
Maintain Spec Book with accurate internal specs that are linked to the QA paperwork and online quality paperwork
Maintain Hold Book for new product codes
Maintain and update the blend sheets for new and/or existing premixes
Maintain and update the mixer Sheets for new and/or existing formulas
Notify accounting / schedulers / planners / production / receiving and QA for changes and/or updates to BOM’s / formulas / premixes / boxes
Perform bill of material audits and report results
Investigate and resolve variances and discrepancies
Perform extra projects delegated by the QA Manager
Provide administrative duties to include, filing documentation, faxing, distributing correspondence, etc.
Assist in mock recalls and BRC related projects
Assist in R&D plant trial process
Update Optiva training book as needed
Must be able to assimilate new software, procedures and techniques as they are constantly introduced into this environment
Perform other related responsibilities, as needed, to support Rich Products Corporation's business objectives
Serve as a support resource for other departments
Attend weekly crew meetings and monthly communications meetings
Assist other RPC locations if needed for Optiva or SAP guidance/help
Follow all GMP’s, food safety, and quality policies.
Report all food safety incidents such as GMP violations, ingredient and product contamination, metal detector, screen, or magnet deficiencies, glass breakage, and pest harborage.
Monitor product quality and food safety throughout all stages of production, recording such results as required, and reporting deficiencies to Supervision.
Record accurate and legible results on documentation
Provide adequate housekeeping at all times.