QA Coordinator

Clayton • Nashville, TN

7h • Onsite

About The Position

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. The company's portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, they are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. Clayton actively recruits individuals who are passionate, positive, and eager to learn, equipping them for success whether in the office, in the field, or on the floor. Team members enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work/life balance. The Quality Assurance Coordinator acts as a liaison throughout the production process to ensure compliance with all applicable codes, company policies, and the overall quality of products.

Requirements

• High school diploma, GED, or equivalent experience required
• Ability to read and interpret architectural and engineering drawings and specifications
• Proactive approach to quality assurance
• Working knowledge of facility machinery, tools, and equipment
• Ability to track, analyze, and report quality issues
• Strong communication skills with team members at all levels of the organization
• Solid understanding of construction trades, quality practices, and applicable codes and regulations

Nice To Haves

• Construction industry experience preferred

Responsibilities

• Identify service issues within the facility
• Analyze root causes of service issues
• Recommend improvements or corrective actions to prevent future service issues
• Maintain the current master copy of all documents including supplier data, supplier audit reports, DAPIA, ECRs, records of changes, CEF forms, and related documentation
• Distribute materials (DAPIA updates, supplier data, product standards, etc.) with clear explanations of changes or additions
• Maintain the online DAPIA system
• Initiate ECRs for proposed changes or modifications to DAPIA designs or floor plans
• Follow up on all document distributions to ensure changes are implemented according to drawings and specifications
• Perform systematic and documented line inspections on a 15-day rotation, including CCI items, material installation, and testing equipment observations
• Conduct follow-up inspections for yard work and re-testing
• Ensure the QA Administration – FTC Database is routinely updated and monitored for repetitive issues
• Escort the IPIA during inspections throughout the plant
• Assist with accurate and timely completion of HUD 302, Alternate Construction, and Energy Star reports
• Provide QA and DAPIA training to team members as needed
• Ensure the QA Administrative Training Database is updated accurately and in a timely manner
• Maintain required testing certifications
• Report all quality control and IPIA findings and complete CEFs as necessary
• Keep the General Manager and Production Manager informed of problem areas and top recurring issues
• Assist with maintaining QA information boards
• Perform other duties as assigned

Benefits

• Flexibility to create own health, dental, and vision benefits package
• Competitive 401K programs, including investment options and company matching for full and part time team members after one year
• Paid parental leave
• Tuition reimbursement
• Employee Assistance Programs
• Paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program
• Holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees