QA/BA Senior Business Communications Specialist

Edgewater Federal Solutions, Inc.

17d•Onsite

About The Position

Edgewater is seeking one (1) Senior Business Communications Specialist to provide direct support for the Office of the Secretary. The Sr. Business Communications Specialist will assist OSEC’s Information Technology team on a range of large-scale projects. The work will be performed onsite in Washington, DC.

Requirements

All candidates must be US Citizens
At least four years of experience in the specified technical field, or two years of recent, demonstrated experience with specified emerging technology and two years of experience in a closely related field.
Requires five years of analytical experience.
BS/BA in computer science, information systems, mathematics, or relevant field, or equivalent experience required.
The Senior Business Communications Specialist must have at least 7 years of technical writing experience.
This experience should include producing technical documentation for multiple platforms according to software development lifecycles (SDLCs), including DevOps, Agile, Lean, Iterative, or Waterfall.
The candidate must demonstrate excellent understanding of content management principles and practices and have experience applying these principles and training others in content management.
The successful candidate should have the ability to manage content using collaboration platforms such as SharePoint and Team Foundation Server (TFS).
They must possess excellent understanding of business communications principles and demonstrate practical application of these principles. Exceptional oral and written communication skills required.

Nice To Haves

Knowledge of Federal Reserve Board principles and practices
Understanding of the Federal Reserve Board’s communications and content creation procedures
Agile methodologies
Knowledge of the Federal Reserve Board’s SharePoint content administration

Responsibilities

Lead business communications projects.
Produce content for Windows and iOS digital communication channels such as websites, digital displays, video, print media, social media, and mobile applications using tools such as Adobe Creative Suite, SharePoint Online, and Office 365
Create and edit a myriad of training, promotional, professional, and technical content (e.g., training videos, pamphlets, articles, one-pagers, executive summaries, copy/content for websites/web pages, charters, instruction sets, SOPs, user guides, white papers).
Use video editing and production software such as Camtasia.
Prepare and edit technical guidance (e.g. policies and procedures), best practices, briefings, operations and maintenance manuals, software and system documentation, API documentation, developer tutorials, and other materials as needed.
Collaborate with and coordinate the efforts of subject matter experts and multiple technical contributors to produce content.
Produce project documentation.
Produce and apply style guides and design guidelines to ensure a consistent presentation of information.
Proofread large technical documents for spelling, grammar, usage, textual errors, and appropriate tone.
Conduct technical research as needed to produce content.
Translate complex concepts into useable, audience-appropriate text and graphics.
Provide general desktop support (i.e., resolving problems with software, hardware, configurations, etc.), including workstations and peripherals.