QA Automation Engineer

Upland Software

16h • Remote

About The Position

InterFAX is a secure, scalable cloud fax platform used by enterprises and regulated industries worldwide. We provide reliable document delivery via APIs and web interfaces, integrating with complex customer environments across regions. As we grow our automation footprint, we’re looking for a QA Automation Engineer to elevate quality at speed across API, UI, and integration layers.

Requirements

• Strong hands‑on experience testing SOAP and REST APIs (request/response validation, schema/assertions, auth flows, error handling, idempotency).
• Experience with SoapUI including properties, data-driven tests, assertions, environment management, and CI execution.
• Proficiency with Playwright for UI and API automation, including: TypeScript or JavaScript test authoring Fixtures, selectors, network mocking, traces/videos Parallelization, tagging, retries, and flake control
• Proven ability to leverage AI tools (e.g., copilots, test code generators, log analyzers) to enhance testing efficiency and stability.
• Solid understanding of CI/CD and integrating automated tests (e.g., GitHub Actions, Azure DevOps, GitLab, Jenkins): artifacts, reports, secrets, environment gates.
• Strong troubleshooting skills for automation failures (timeouts, async waits, flaky selectors, network instability, test data conflicts) and improving test stability at scale.
• Source control proficiency (Git) and collaborative workflows (PRs, code reviews, branching, tagging).
• Clear communication with the ability to translate technical findings into actionable risks for stakeholders.
• 5–8+ years in software QA/automation with a focus on API and UI test frameworks.
• Demonstrable ownership of CI-integrated automation at product scale.
• Bachelor’s degree in CS/Engineering or equivalent practical experience.

Nice To Haves

• Experience with secure document delivery, telephony/faxing, or SIP/T.38/G.711 concepts.
• Familiarity with contract testing (e.g., Pact), API schema validation (OpenAPI/WSDL), and mock servers.
• Performance and reliability testing for APIs (e.g., k6, JMeter) and observability (e.g., Grafana, Datadog, Azure Monitor).
• Test data management strategies and environment orchestration (containers, Docker Compose).
• Experience with Azure or AWS services and secrets/key management.
• Experience building shareable internal testing libraries or CLI tools.

Responsibilities

• Own end-to-end test automation across SOAP and REST APIs and web UI, with an emphasis on maintainability, speed, and reliability.
• Design and implement robust test suites using Playwright (for both UI and API automation) and SoapUI (or ReadyAPI) for SOAP services—covering functional, regression, and smoke tests.
• Integrate automated tests into CI/CD pipelines (e.g., GitHub Actions/Azure DevOps/Jenkins) to enable gated builds, parallel execution, test artifacts, and quality gates.
• Leverage AI tools (e.g., code assistants, intelligent test generation, flaky test diagnosis) to accelerate test design, triage failures, and improve test stability.
• Triages and resolves automation failures quickly: debug network calls, flakiness, environment drifts, data setup issues, and concurrency/race conditions.
• Establish quality signals and dashboards (e.g., pass/fail trends, flake rate, coverage by feature, API latency thresholds) and communicate risks clearly to engineering and product.
• Champion best practices for test design patterns (page objects, fixtures, API clients), mocking/contract testing, test data management, and environment reliability.
• Collaborate tightly with developers, QA, DevOps, and Support to ensure seamless releases and rapid feedback loops.
• Contribute to standards and reusable frameworks for the CLA Business Unit to scale automation across products

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees