QA Auditor - Claims and Underwriting

Slide Insurance • Tampa, FL

51d

About The Position

At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Conduct independent audits of claims processing, underwriting decisions, and customer service call quality in accordance with Slide's guidelines and practices. Prepare detailed audit reports outlining findings, recommendations, and action plans. Collaborate with to the training department to address improvement areas. Assist the Insurance Operations Organization to assess the need for, and create specific Quality Assurance training for staff, and vendor partners within the organization. Support the Insurance Operations Auditing Program in developing and implementing quality improvement strategies. Stay updated on changes in regulations and industry standards. Ensure the quality and integrity of audit processes and documentation. Complete audit department projects and serve as primary coordinator on these to Senior Leadership. Perform other duties, as assigned. What you already have: Education, Experience, and Licensing: Bachelor's degree or an equivalent combination of a High School diploma and pertinent work experience is required.

Requirements

• 2+ years of Auditing experience required.
• 3+ years' experience Property & Casualty Insurance experience required.
• Thorough understanding of property insurance operations and procedures.
• Strong ability to analyze and interpret information.
• Sense of urgency to complete tasks and projects.
• Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.
• Proven ability to be adaptable and flexible; adjusting to new requirements or unforeseen issues.
• Excellent organizational and time management skills with the ability to plan and prioritize effectively to ensure projects are completed on schedule.
• Excellent interpersonal skills, capable of professionally interacting with team members across departments.
• Ability to excel in a fast-paced environment.
• Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
• Desire to live Slide's Core Values.

Responsibilities

• Conduct independent audits of claims processing, underwriting decisions, and customer service call quality in accordance with Slide's guidelines and practices.
• Prepare detailed audit reports outlining findings, recommendations, and action plans.
• Collaborate with to the training department to address improvement areas.
• Assist the Insurance Operations Organization to assess the need for, and create specific Quality Assurance training for staff, and vendor partners within the organization.
• Support the Insurance Operations Auditing Program in developing and implementing quality improvement strategies.
• Stay updated on changes in regulations and industry standards.
• Ensure the quality and integrity of audit processes and documentation.
• Complete audit department projects and serve as primary coordinator on these to Senior Leadership.
• Perform other duties, as assigned.

Benefits

• The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
• Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
• 2023, 2024 & 2025 BEST PLACE TO WORK - Tampa Bay Business Journal
• 2024 & 2025 TOP WORKPLACE - Tampa Bay Times (Local) &
• 2024 TOP WORKPLACE - USA Today (National)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees