QA Analyst

Cozen O'Connor Corporation-posted 11 days ago

Full-time • Mid Level

Philadelphia, PA

501-1,000 employees

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We are seeking a detail-oriented and process-based QA Analyst to join our team. The QA Analyst will play a critical role in ensuring the quality and reliability of our firm’s applications and offerings by conducting thorough analysis of the requirements, in-depth testing; as well as identifying issues, and collaborating with development and other Information Services teams, with the goal of delivering high-quality solutions and world class support to our customer base. QA Analyst will focus primarily on manual testing, with opportunities to leverage and contribute to automated testing where appropriate. The ideal candidate is passionate about quality assurance as a discipline, skilled in testing current and emerging methodologies and techniques; and has experience working in an agile development environment.

Test Planning and Design: Review and analyze requirements, specifications, and technical design documents to understand the scope of testing for the firm’s offerings.
Develop and maintain comprehensive test plans, test scenarios/cases/scripts that align with related projects’ requirements to ensure reasonable quality.
Identify test data requirements and prepare test trace matrices to map defined requirements to the intended Test Suite collection for adequate testing coverage.
Test Execution: Test our offerings using a combination of various testing levels (Integration, System, Acceptance, etc.) and testing types (functional, non-functional, usability, A/B, Smoke/Sanity, Regression, E2E, etc.).
Log, track, and document test results, defects/issues per the established defect management process, utilizing best practices.
Collaboration: Work closely with developers, BAs, Product and/or Project Managers, other stakeholders to clarify, document and trace requirements’ changes, and carry out issues till resolution.
Participate in team meetings to report on and discuss the state of QA efforts.
Quality Assurance: Ensure compliance with established Quality Assurance standards and best practices.
Identify areas for improvement in the QA processes/procedures/documentation and suggest enhancements.
Conduct root cause analysis for reproducible defects to prevent regression occurrences.
Continuously supplement the Test Suite documentation with additional needed use cases to expand the testing coverage.
Reporting: Provide regular status updates on testing progress, defects’ metrics, and overall application(s) quality to all stakeholders in a concise manner
Create detailed documentation for test procedures, testing results, and any identified risks for stakeholders’ review.
Follow up on the provided feedback with the goal of the overall quality improvement.

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
3-5 years of experience in Software QA and/or testing (including but not limited to custom software), or a related technical role.
Experience with SDLC and Agile Software Development Principles.
Strong understanding of QA methodologies, tools, and processes.
Proficiency in writing clear, concise, and comprehensive test cases and reports.
A team player who can communicate effectively, share ideas, and work well with others.
A self-reliant and self-motivated individual who can take ownership of their work and deliver results.
A skilled and creative problem-solver who can think outside of the box and find solutions to complex challenges.

Certification in Quality Assurance (e.g., ISTQB, CSTE) is a plus.
Understanding of automation frameworks and ability to identify opportunities where automation can improve test efficiency/output; as well as familiarity with test automation tools (e.g., Selenium, Cypress, or similar) to support and enhance manual testing efforts, are a plus.
Foundational knowledge of relational database systems (SQL).
Familiarity with Monday.com, Trello, JIRA or other task management software.
Familiarity with the .NET Web APIs, SQL Server databases and ServiceNow is a plus.

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