Keeper Security, Inc.-posted 4 months ago
Full-time • Mid Level
El Dorado Hills, CA
501-1,000 employees

Keeper Security is hiring a highly motivated and experienced QA Analyst to join our KeeperChat team and ensure the quality, reliability, and security of our secure messaging applications. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in testing and validating KeeperChat’s cross-platform applications.

  • Design, document, and execute test cases for iOS and Android KeeperChat apps, ensuring functionality, performance, and security
  • Perform functional, regression, exploratory, and usability testing on mobile devices with a focus on messaging workflows
  • Validate push notifications, background activity, synchronization, and real-time messaging reliability across devices and platforms
  • Test backend APIs supporting secure communications and encryption
  • Collaborate with developers to reproduce, diagnose, and resolve issues quickly
  • Manage and track test tickets in Jira, documenting QA activities in Confluence and TestRail
  • Contribute to mobile automation test suites (Appium, Espresso, XCUITest, etc.) to improve coverage
  • Support testing on desktop clients (Windows, macOS, Linux) as needed — flexibility and multitasking are critical
  • Provide QA input in Agile ceremonies, ensuring mobile quality is prioritized throughout the release cycle
  • 3+ years of professional QA or software testing experience, with a strong emphasis on iOS and Android mobile applications
  • Prior experience testing mobile chat/messaging, VoIP, or real-time communication apps is strongly preferred
  • Hands-on experience with mobile testing tools (e.g., Appium, Espresso, XCUITest, Firebase Test Lab)
  • Familiarity with push notifications, background services, mobile networking, and performance testing
  • Strong debugging and troubleshooting skills on iOS and Android devices
  • Excellent multitasking ability, flexibility, and comfort working in a fast-paced, dynamic environment
  • Experience with QA methodologies, test case design, and defect management (Jira, TestRail, Confluence)
  • Bachelor’s degree in Computer Science, Engineering, or equivalent work experience
  • Due to the role's involvement in GovCloud, all applicants must be a U.S. Person (citizen or lawful permanent resident)
  • Experience with secure communications, encryption, or compliance-sensitive apps
  • Familiarity with cross-platform frameworks (e.g., .NET MAUI, React Native)
  • Exposure to desktop app QA (Windows, macOS, Linux) with willingness to expand coverage beyond mobile
  • Background in Agile/Scrum environments and CI/CD pipelines
  • Medical, Dental & Vision (inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401K (Roth/Traditional)
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
  • Above market annual bonuses
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