QA Analyst II

Vertafore • Denver, CO

421d • $65,000 - $80,000 • Remote

About The Position

As a QA Analyst II at Vertafore, you will play a crucial role in ensuring the quality of software solutions within the insurance industry. This position involves designing and implementing test plans, collaborating with development teams, and maintaining high standards for product quality. The role is dynamic and fast-paced, requiring a proactive approach to problem-solving and a commitment to customer success.

Requirements

• Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions.
• Ability to manage a broad range of deliverables in an ever-changing environment.
• Ability to comprehend documentation clearly and effectively.
• Ability to work effectively in a team environment.
• Excellent verbal and written communication skills.
• Analytical skills with technical aptitude for developing automation.
• College degree preferred.
• Detail-oriented with demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy.
• Strong time management and organizational skills.
• An inherent drive to solve problems, collaborate with others, and mentor team members.
• Strong presentation, verbal, and written skills as proven with well-written technical, project, client, and related communications and presentations.
• Basic understanding of OOP coding concepts.
• Knowledge of the Insurance Industry.
• Experience with CA Agile (Rally), SAFe, qTest.
• Experience with command line tools.
• Experience with SQL.
• Experience with Postman.
• Experience with Dynatrace.

Nice To Haves

• Experience in the insurance industry.
• Familiarity with test automation tools.
• Knowledge of Agile methodologies.

Responsibilities

• Identify functional risks and apply them to test planning and test case creation.
• Assess risk for business/customer impact.
• Communicate risks that are not mitigated through testing to Senior QA Analyst.
• Provide input on user acceptance criteria.
• Prioritize risk and test cases with review by peers and seniors.
• Provide feedback to software engineers on features or changes and usability metrics to enhance the user experience.
• Review test scenarios, test plans, and test cases to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria.
• Write and check own test cases for quality and submit them for review.
• Conduct systems set-up and maintain test environments as required by the product.
• Complete manual front-end user testing of features according to the test plan; identify opportunities for automation.
• Participate in code reviews and communicate with software engineers to ensure front-end test coverage based on code changes.
• Identify bugs or defects, troubleshoot issues, and verify bug fixes; communicate risks and escalate potential issues that inhibit a quality user experience.
• Open bugs based on issues found during testing and troubleshooting.
• Contribute to triage sessions to help resolve bugs or defects in new code or during production; investigate customer requests as needed.
• Document test cases, test results, and release notes; contribute to internal documentation throughout the release cycle.
• Provide feedback on, use, and update documentation on user stories and work items.
• Contribute to test automation scripts.
• Perform other job duties as assigned by the manager.

Benefits

• Medical, vision & dental plans
• PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plan & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree