QA Analyst II

Vertafore•Melville, NY

43d•$60,000 - $80,000

About The Position

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. As a Vertafore QA Analyst II, you will be instrumental in Vertafore's ongoing success within the insurance industry. Employees in this role design and implement test plans to ensure that software functions as expected to meet or exceed customer's standards. Our QA Analysts work with our development teams, focusing on providing the best products for our valued customers. This is a fast-paced, ever-changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you're who we are looking for.

Requirements

Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions
Ability to manage a broad range of deliverables in an ever-changing environment
Ability to comprehend documentation clearly and effectively
Ability to work effectively in a team environment
Excellent verbal and written communication skills
Analytical - technical aptitude for developing automation
Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy
Strong time management and organizational skills
An inherent drive to solve problems, collaborate with others and mentor team members
Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations
College degree preferred
Basic understanding of OOP coding concepts
Knowledge of Insurance Industry
Experience with CA Agile (Rally), SAFe, qTest

Responsibilities

Identifies functional risk and how it applies to test planning and test case creation
Assesses risk for business/customer impact
Communicates risks that are not mitigated through testing to Senior QA Analyst
Provides input on user acceptance criteria
Prioritizes risk and test cases with review by peers and seniors
Provides feedback to software engineers on features or changes and usability metrics to enhance the user experience
Reviews test scenarios, test plans, and test cases and provides feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria
Writes and checks own test cases for quality and submits test cases for review
Conducts systems set-up, and maintains test environments (varies by product)
Completes manual front-end user testing of features or aspects of products according to test plan; identifies opportunities for automation
Participates in code reviews and communicates with software engineers and software engineers in test to ensure front-end test coverage based on their code changes
Identifies bugs or defects, troubleshoots issues, and verifies bug fixes; communicates risks and escalates potential issues that inhibit a quality user experience
Opens bugs based on issues found during testing and troubleshooting
Contributes to triage sessions to help resolve bugs or defects in new code or during production; investigates customer requests as needed
Documents test cases, test results, and release notes (as applicable); contributes to internal documentation throughout release cycle
Provides feedback on, uses, and updates documentation on user stories and work items
Contribute to test automation scripts
Other duties as assigned