QA Analyst, Bi

Keeper Security

11h • Remote

About The Position

The QA Analyst, BI role will focus on testing our Business Intelligence applications and their associated backend APIs. You will be part of a skilled team of developers and QA professionals dedicated to ensuring the quality and reliability of our BI solutions. Your primary responsibilities will include web application testing, backend service validation, and identifying and reporting bugs. You will manage test plans based on Jira ticket requirements and investigate product quality to recommend improvements that enhance customer satisfaction. Collaboration with the Product Development team will be essential to identify and resolve quality assurance process bottlenecks.

Requirements

• Experience performing web application QA, including test execution, defect reporting, and regression testing
• Experience using ticketing and defect tracking systems such as Jira
• Strong understanding of QA methodologies, best practices, and the software testing lifecycle
• Ability to write clear bug reports and collaborate effectively with cross-functional teams
• Due to the role’s involvement in GovCloud, all applicants must be a U.S. Person, defined as a U.S. citizen or a lawful permanent resident (Green Card holder)

Nice To Haves

• Assist in creating and maintaining QA documentation, test plans, and test cases
• Proven experience with SQL (for data validation, querying databases, and stored procedures)
• Familiarity with API tools such as Postman and JMeter
• Understanding and familiarity with Salesforce
• Understanding of QA methodologies and testing lifecycle
• Exposure to ticketing systems such as Jira

Responsibilities

• Conduct testing of web-based Business Intelligence applications following standardized QA processes
• Validate backend services and APIs supporting BI applications
• Create, execute, and maintain test plans and test cases based on Jira ticket requirements and acceptance criteria
• Document testing activities, defects, and results using Jira and Confluence
• Utilize test management platforms such as TestRail to track and report testing progress
• Reproduce issues, clearly document findings, and partner with developers to drive defects to resolution
• Configure test environments and coordinate testing across supported browsers and platforms to ensure compatibility and reliability

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed