Infrrd-posted about 2 months ago
Intern
San Jose, CA
251-500 employees

Hello there! Infrrd here. Haven’t heard of us before? No problem. First off, it’s pronounced In-fur-d. Infrrd is a leading AI-powered Intelligent Document Processing (IDP) company that helps enterprises automate complex document-centric processes using proprietary machine learning and computer vision models. Our platform enables global enterprises to unlock valuable insights from unstructured data at scale, driving efficiency, compliance, and better decision-making. And now, we are on the lookout for a Python Intern to provide hands-on technical support during onboarding and product implementation for new customers, with a focus on rapid debugging, scripting, and data analysis. In short, This role will play a critical role in ensuring smooth integrations, helping scale customer support, and improving developer productivity using AI-first tools and automation. Looking forward to meeting you.

  • Understand and document end-to-end onboarding flows and integration touchpoints.
  • Debug and fix product configuration, scripting, and data issues during onboarding.
  • Write quick scripts or utilities (Python preferred) to validate, transform, or analyze data.
  • Leverage LLMs and AI tools (e.g., GitHub Copilot, ChatGPT, Cursor) to speed up tasks.
  • Support development teams by triaging incoming bugs, logs, or support tickets.
  • Document commonly faced issues and create repeatable troubleshooting guides.
  • Collaborate with Product Managers and CSMs to gather customer requirements and implement quick-fixes or configuration changes.
  • Assist in UAT testing and validation before go-live.
  • Monitor onboarding health metrics (e.g., completion % of modules, error rates, etc.).
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