Carvana-posted 10 months ago
Full-time • Entry Level
Tempe, AZ
Motor Vehicle and Parts Dealers

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As a Software Engineer on our Next Generation Communications Platform (NGCP) team, you'll design and build microservices that integrate cutting-edge LLMs and AI models, and support ML pipelines for continuous improvement of our AI capabilities. The NGCP team is a passionate and collaborative group of experts in Product, Design, Data Science, and Engineering who are redefining customer experience at Carvana. At the heart of our work is a cutting-edge communication platform that empowers car buyers and sellers to enjoy an effortless car shopping experience every day. We build our systems from the ground up with a relentless focus on the end-consumer, and we're looking for someone who shares our vision to join our team. As a key member of the NGCP team, you'll play an integral role in shaping Sebastian, our interactive chat-bot system, where you'll work with cutting edge generative AI models in order to provide best-in-class customer service for all our customers. You'll also contribute to our overarching data and AI strategy, enhancing a suite of ML-driven services that support our customers and advocates. Collaborating closely with our Product, Data Science, and Software Engineering teams, you'll help transform every stage of the purchase process-from search right through to vehicle delivery.

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