PXT Internal Communications Senior Associate

JPMorgan Chase & Co. • Wilmington, DE

13h • Onsite

About The Position

Join the Consumer & Community Banking (CCB) Product Operations Engagement team to support the Product & Experience and Technology (PXT) community - more than 25,000 professionals across Product, Technology, Design, and Data & Analytics.
As an Internal Communications Associate, you’ll help drive the adoption of large-scale change initiatives by developing creative assets, crafting impactful messaging and supporting campaign development that build awareness, educate employees, and foster a sense of community across PXT. You’ll work as part of a team focused on campaign strategy, messaging, content creation, and employee engagement. You’ll gain exposure to a variety of communications and engagement activities and learn from experienced leaders. If you are someone who is organized and visually strong, comfortable managing multiple initiatives, and skilled at turning complex ideas into clear, actionable communications, then this is the role for you.

Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, or a related field
• 4+ years of experience in internal communications, corporate communications, or a related role
• Strong PowerPoint skills, including layout, clarity, and visual organization
• Experience working with project plans, timelines, or task-tracking tools
• Ability to draft clear content and incorporate feedback effectively
• Strong attention to detail and comfort managing multiple priorities
• Ability to work in a matrixed environment with evolving needs

Nice To Haves

• Experience using Monday.com, Confluence, or similar tools
• Familiarity with collecting or reviewing basic communications or engagement metrics
• Exposure to internal change initiatives, employee communications, or engagement efforts
• Familiarity with Agile ways of working or tools such as Jira is a plus, but not required
• A portfolio or work samples demonstrating PowerPoint or internal communications work may be requested

Responsibilities

• Support the development and execution of internal communications plans for change initiatives
• Create and update PowerPoint presentations, graphics, and visual assets using existing templates and brand standards
• Maintain and update campaign plans, timelines, and deliverables in Monday.com
• Review plans and milestones to help ensure teams are prepared for upcoming deadlines
• Draft initial versions of communications content, including emails, presentations, and supporting materials, for review and refinement
• Help translate complex initiatives into clear, audience-appropriate messaging and visuals
• Publish and maintain content in Confluence and other internal platforms
• Support employee engagement activities such as surveys, feedback collection, and occasional meeting or forum preparation
• Collect and help interpret basic communications metrics, such as email open and click-through rates, attendance, and engagement feedback
• Collaborate with cross-functional partners while remaining primarily focused on campaign development and execution work

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level