Purchasing Receiving Clerk

The Peabody Hotel Group • Memphis, TN

74d

About The Position

The Receiving Clerk is responsible for receiving and documenting all goods and materials ordered by Purchasing. This role involves notifying Purchasing of discrepancies in orders and documenting items not on the original purchase order, damaged items, or items that have passed their expiration date. The position requires working in various environments including Purchasing/Receiving Offices, Receiving Dock, and all hotel Storerooms, Refrigerators, and Freezers, under variable temperature conditions and noise levels, and around potential hazards such as fumes, dust, and chemicals.

Requirements

• High school graduate.
• Fluency in English, both verbal and written.
• Provide legible communication and directions.
• Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
• Perform job functions with attention to detail, speed and accuracy.
• Prioritize, organize and follow up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Understand guests' service needs.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent hotel data.
• Ability to carry out all safety and emergency procedures.
• Properly maintain and operate electronic equipment.
• Satisfactorily communicate with guests, other associates, management and drivers in a courteous, empathetic and discreet manner.
• Perform basic arithmetic including use of percentages.
• Read and write effectively, including maintaining filing system and logs.
• Record all food temperatures and expiration dates.
• Operate and receive certification for operating electric pallet jacks in accordance with OSHA requirements.
• Follow HACP standards on food handling safety.
• Operate a motor vehicle.
• Process, sort and distribute mail.
• Maintain regular and punctual attendance.
• Adhere to Peabody grooming standards.
• Exemplify Peabody Service Excellence.

Nice To Haves

• 1 year Receiving experience.
• Experience with computers and calculators.
• Experience in Hospitality Industry in similar position.
• Previous guest relations training.

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Set up and organize workstation with designated supplies, forms and resource materials; report shortages to supervisor.
• Post Receiving hours.
• Assist Storeroom Clerks.
• Organize and review purchase orders.
• Check and review food order.
• Maintain and clear dock area.
• Maintain traffic flow of dock area.
• Handle discrepancies/returned goods.
• Note on receiving worksheet: goods received without invoices, goods returned with a credit note, notice of error correction.
• Follow Partial Shipment Procedure, if applicable.
• Receive items, beverages, food products, dry goods, chemicals and major equipment.
• Update orders received daily.
• Ensure all ordered products are being delivered by matching delivery ticket or packing slip with receiving worksheet to verify quantity and description of product.
• Report all back orders and shortages to purchasing immediately.
• Attach invoices to receiving worksheets, sign/date and place into appropriate slot once the items have been received.
• Verify that the receiver and delivery driver initials all shortages, return and damages on all invoices, packing lists or delivery receipt.
• Contact storeroom clerks after items are received to put away in storerooms or call individual departments to pick up supplies at their earliest convenience.
• Keep record log of all incoming general supplies for individual departments requiring associates signature.
• Maintain work area in a neat and clean manner at all times.

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Education Level: High school or GED