Purchasing Generalist

Lockstep Technology Group•Grapevine, TX

32d•Onsite

About The Position

Lockstep Technology Group is a leading IT solutions provider focused on digital transformation, cloud architecture, security & emerging solutions. Our mission is to empower Technology teams to be strategic enablers in their organizations. We eliminate the distractions and complexity of infrastructure, security, and access. We believe today’s technology leaders are co-creators of tomorrow’s strategies, in a world that requires technology to optimize outcomes while evolving in real-time through the adoption of new tools. Lockstep fosters innovation by also empowering employees in an environment where the core values of honesty, commitment, trust, and respect create a high-performing, cohesive team. We are looking for a proactive Purchasing Generalist to join our team onsite in Dallas and play a key role in managing the purchasing process. This position involves creating and issuing accurate purchase orders, maintaining efficient collaboration with Sales, IT, and Accounts Payable teams, and promptly addressing vendor and employee inquiries. The ideal candidate will be a self-starter, detail-oriented, skilled in resolving discrepancies, and capable of managing purchase order requests efficiently in our system. Additional responsibilities include providing backup support to other members of the team and assisting with operational tasks as needed. Strong communication and organizational skills are essential for success in this role.

Requirements

Experience with purchasing
Fluency in Word, Excel, Outlook, and Foxit
Ability to independently achieve results and self-direct work responsibly
Excellent communication skills with the ability to build relationships
Analytical skillset and close attention to detail
Ability to interpret and apply company policies and procedures
Maintaining confidentiality and appropriately handling sensitive information with tact and discretion
Minimum of 4 years of relevant experience
Minimum 4 days a week in the office

Nice To Haves

Bachelor’s degree preferred
Knowledge of finance or purchasing systems preferred

Responsibilities

Purchase Order Management: Create and issue accurate purchase orders (POs) to vendors within 2 business days.
Ensure that all relevant information is attached to the originating Opportunity and the POs to ensure seamless processing.
Collaboration: Work closely with the Sales and Inside Sales teams to validate order accuracy in the purchasing system (ConnectWise).
Coordinate with IT and Facilities teams to procure items for internal use.
Partner with Accounts Payable to address and resolve invoice discrepancies.
Vendor & Employee Communication: Respond to inquiries from vendors and internal employees within one business day.
Escalate issues as needed using ticketing systems, phone calls, or video meetings to achieve quick resolutions.
Additional Responsibilities: Monitor and manage the department email.
Manage RMA’s to be processed within 30 days.
Monitor and manage purchasing requests in ConnectWise to ensure efficiency and compliance.
Provide backup support for other personnel as required.
Perform other duties assigned.