PUMP SCHOOL INSTRUCTOR / ENGINEER

SMITH & LOVELESS•Lenexa, KS

7d•Onsite

About The Position

Smith & Loveless is united under one cause: “Protecting Water. Protecting People.” We are seeking a Pump School Instructor to partner with our experienced production control teams in this environmentally focused industry. A Pump School Instructor at Smith and Loveless has responsibility for managing our Pump School Program and working with Technical Representatives, Consulting Engineers, Municipalities, and Contractors. Responsibilities include presenting a full-day Pump School Program on location to professionals, operators and technicians for continuing education credit. Training and instructing also includes presenting in various formats of webinar versions of similar content. This position will also advise, train, assist, coach and follow-up with engineering consultants and customers as needed on an individual basis when required. Supports trade shows and other internal training when needed. Travel is required and at times may be 50%.

Requirements

Bachelor’s degree in engineering, construction management, or science discipline.
1 to 2 years of training and sales experience preferred. Preferably with a mechanical product.
A background that includes knowledge of pumping, wastewater treatment, electrical control systems or other capital equipment is preferred.
The ability to work with and communicate with a variety of people in a positive, persuasive and professional manner is critical.
Experience teaching - giving lengthy technical seminars to a large audience.
Excellent presentation skills. Excellent verbal and written communication skills.
Strong technical teaching and technical writing skills. Microsoft Office Products, Maximizer CRM, and E-Mail skills.
Organization & planning skills.
Ability to multi-task and adapt quickly in “high visibility” situations.

Nice To Haves

Experience in Engineering, or working for a Manufacturer's Rep firm, is a plus.
A strong “hands on’ aptitude with mechanical systems is a plus.

Responsibilities

Lead presenter for our Pump School Program. Travelling onsite to teach Pump School to professionals for continuing education credits.
Leading day-long seminar to teach the mechanics, operation and uses of wastewater pumps.
Ensure and confirm all the Pump School details are properly planned for success.
Planning, Promoting, Executing and Following Up on all Pump School events.
Travel to assist and consultant in setting up projects, attending trade shows and presenting pump schools.
Manage and analyze registration and attendance data from the entire Pump School program and routinely report and/or present verbally and in writing.
Follow-up with assigned Technical Representatives on inquiries and projects, tracking from inquiry to order.
Train Representatives on equipment and how it operates and is maintained.
Guide Consulting Engineers and End-Users on how existing equipment can be upgraded to current technology.
Provide technical assistance to Representatives and Municipalities.
Maintain open and effective line of communication between the sales representatives, application engineering group, and internal departments, promoting team effort, mediating differences, and improving interpersonal relationships and cooperation.
Maintain effective line of communication with customers (including end users, contractors, and designers) as necessary for overall success.
Keep work area neat & clean.
Serves as backup for other Retrofit personnel as required.
Assist Retrofit Manager, Aftermarket Division on other duties as directed.