Taboola-posted 3 months ago
$70,000 - $80,000/Yr
Full-time • Entry Level
Hybrid • New York, NY
1,001-5,000 employees
Administrative and Support Services

As a Publisher Account Manager working on the SMB Publisher team in the NYC office, you will play a vital role in focusing on optimizing existing relationships by upselling new initiatives to publishers and improving the metrics on their site. Taboola products are leveraged by our publisher and media companies to drive advertising and audience acquisition while also streamlining the Editorial team's operations. To be effective with Taboola's customers, digital advertising or publisher/media client-facing experience is highly valued. Yet, if you possess a strong Account Management background with a history of exceeding goals and retaining clients, we encourage your application. You need to be naturally inquisitive and excited about the business value our customers are achieving with our products and services. We take pride in our professionalism, integrity, and ability to deliver real value to our clients. This is an exciting opportunity to play an important role in a very successful and rapidly growing company.

  • Managing and growing relationships with publisher clients
  • Understanding client KPIs and identifying upsell opportunities
  • Monitoring and analyzing metrics and proactively taking steps to improve performance
  • Strategic planning and forecasting in alignment with revenue objectives
  • Working closely with the Sales & Product teams to become a valuable resource both internally and externally
  • Actively participating with peers in a team-oriented culture and assisting other internal groups
  • Being the expert on revenue optimization for your book of business and becoming a trusted advisor for clients based on knowledge of the industry
  • Helping identify trends through data analysis and market conditions to pinpoint highest value optimizations
  • BA/BS required
  • 2-3 years of professional experience (client-facing in the digital media /online publisher space preferred but not required)
  • Proven record with upselling and meeting or exceeding quota
  • Outstanding relationship management and customer service skills, with a customer centric mentality
  • Very strong analytical skills to collect business intelligence by monitoring/identifying trends with data, including revenue projections and forecasting
  • Highly motivated, proactive, dedicated and creative in order to pull all necessary resources for the client
  • High attention to detail and well organized, thrives in a multitasking environment and adjusts and prioritizes accordingly
  • Strong phone, email etiquette, and presentation skills
  • Impeccable written and verbal communication skills
  • Natural collaborator, able to work with anyone to reach a common goal
  • Basic familiarity with front-end web development technologies (HTML, CSS, JavaScript)
  • Comprehensive benefits (health, 401k, etc.)
  • Fully stocked kitchen
  • Location-specific perks (gym partnerships, parking)
  • Hybrid work schedule with 3 days in-office
  • Discretionary bonus
  • Equity
  • Flexible PTO
  • Medical/dental/vision insurance
  • Competitive 401(k) match
  • Paid parental leave
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