Public Works Permit Technician I - Orange County, CA

Bowman Consulting Group, Ltd.•Brea, CA

2d•$25 - $32

About The Position

Bowman has an opportunity for a Public Works Permit Technician I to join our team in Orange County, CA. At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That’s why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients. Purpose Assist in the review, intake, and processing of Public Work's Encroachment permit applications. Liaise with the public and Utility Agencies and provide information regarding departmental policies and procedures pertaining to permits, plans submittal requirements, application procedures, plan check and permit fees, and plan check time frame and status.

Requirements

High school diploma or GED required. Bachelor's degree in civil or other similar engineering discipline preferred.
Entry level position, no prior experience required.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to work both independently and within a team environment.
Ability to effectively communicate with all levels of the organization and external partners.
Strong sense of urgency in responding to constituents.
Effective verbal and written communication skills.
Strong work ethic and commitment to quality.
Ability to effectively manage multiple time-sensitive tasks.
Basic understanding of financial reports and metrics.
Data analysis and interpretation skills.
Ability to read and interpret documents such as safety rules, construction documents, specifications, operating and maintenance instructions, and procedure manuals.

Nice To Haves

Engineer In Training (EIT) Certification is a plus.
Any office and/or customer service experience working directly with the general public is a plus.
Experience working as a technician or related role is preferred.
Working knowledge of construction industry and ability to read and interpret codes and construction documents is preferred.
Ability to speak Spanish is highly desirable.

Responsibilities

Perform work under direct supervision of an experienced professional and follow established procedures and clearly defined processes.
Receive direction on all aspects of assignments, specific tasks and how to execute.
Provide public information in support of the Public Works Department Standards, and code enforcement programs.
Assist with the marketing of the firm’s capabilities to establish new clients and enhance relationships.
Review and intake Encroachment Permit plans and applications.
Determine and collect fees for permits and other review and regulatory services.
Route all application submittals to the appropriate departments/agencies for processing.
Maintain files for all applications after checking for general completeness and accuracy.
Provide written and verbal information to the public regarding departmental policies and procedures pertaining to topics such as permits, building code requirements, zoning, application procedures, and current projects.
Respond to general inquiries regarding plan check submittal, time frame, and status.
Enter invoices, prepare refunds, and reconcile web payments.
Provide administrative support for public meetings, including preparation, distribution, and posting of agendas and minutes.
Assist in setting up rooms and virtual webinars for department and/or public meetings.
Operate a variety of office equipment and use a variety of software programs, including word processing, spreadsheet, permit tracking software, digital archiving software, and visual presentation equipment as appropriate.
Maintain and manage an inventory of forms, applications, and office supplies.
Build and maintain positive working relationships with co-workers, other City employees, the public using principles of good customer service.
Learn to read and interpret maps, construction drawings and blueprints.
Learn and apply a variety of Public Works procedures, codes, and ordinances enforced by the City.
Perform a variety of other tasks related to office administration and permit services as assigned.
May conduct field inspections to ensure work of contractors is completed according to specifications.