Public Works Communication & Outreach Coordinator

City of Minneapolis, MN • Minneapolis, MN

341d • Hybrid

About The Position

Minneapolis Surface Water & Sewer (SWS) Division provides stormwater and wastewater management to protect the community and water resources. We take pride in our clean water, thriving community, and our reputation as a trusted environmental steward. This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

Requirements

• Bachelor's Degree in Public relations, Communications, Business Administration, Environmental Studies, Environmental Education, Public Health or related field.
• Three years of experience developing and evaluating educational and communication strategies and plans.
• Experience conducting community outreach activities.
• Experience using software and web applications to produce effective communication products.

Nice To Haves

• Experience designing, delivering, and evaluating outreach, engagement, and educational programs.
• Knowledge of NPDES MS4 permit requirements, City ordinances, and other applicable regulations.
• Considerable knowledge and skills in using software and web applications to produce effective communication products.
• Experience developing social media and other electronic communications.
• Experience using the Microsoft Office suite of products.
• Demonstrated skill in developing, implementing, and overseeing complex projects.
• Strong verbal and written communication skills.
• Good editing skills.
• Strong interpersonal skills.
• Ability to make effective presentations.
• Skill in creating and implementing communications plans.

Responsibilities

• Develop and implement appropriate research-based education and outreach plans and communication strategies with clear and consistent messaging that reflects SWS's brand and communications goals and the City's NPDES MS4 permit requirements.
• Produce or manage the production of brand-specific written and visual materials, including videos, brochures, postcards, flyers, door hangers, web content, social media, etc.
• Form, coordinate, and manage the SWS Education Team composed of both internal and external members.
• Collaborate with the Communications Department, MPRB education and engagement staff, and local nonprofits to coordinate, implement, and administer marketing and community outreach and education.
• Ensure outreach and communications materials are accessible in multiple formats and languages.
• Coordinate, implement, and administer community outreach, engagement, and education to achieve NPDES MS4 permit requirements.
• Work in partnership with the City's Neighborhood and Community Relations and Communication Departments, MPRB communication and education staff, watershed management organizations, and local nonprofits.
• Plan and facilitate meetings, workshops, and community outreach with internal and external partners.
• Collaborate with SWS teams and other organizations to identify, develop, implement, and evaluate educational programs and metrics.
• Develop and implement monitoring, evaluation and reporting protocols to ensure program equitability and efficacy.
• Plan, manage, and participate in internal and external community and special events.
• Prepare and/or deliver presentations as needed.
• Support SWS with vision, conceptualization, production, and editing of communication materials.
• Collect and compile data for reports to gauge success of outreach efforts.

What This Job Offers

• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree