Public Services Library Assistant

HUSTON-TILLOTSON UNIVERSITY•Austin, TX

8d•$18•Onsite

About The Position

This position maintains library operations during the evening and on weekends. Incumbent must be mature, dependable, able to work independently, and have good customer service skills. Incumbent will be assisting students, faculty, and staff, in person, online, and on the phone. Able to assist in various departments in the library. Familiarity with Windows-based computer applications is required. This position staffs the evening and weekend hours, so scheduling flexibility, and ability to work nights and weekends are a must. Will work approximately 18-20 hours per week.

Requirements

Familiarity with Windows-based computer applications
Scheduling flexibility, and ability to work nights and weekends
Strong service attitude
Excellent written and interpersonal communication skills
Ability to evaluate the information needs of library users and correctly answer or refer questions to the appropriate persons
Familiarity with electronic information resources, including online library databases, and evaluating Internet sources
Ability to work independently

Nice To Haves

Previous library experience preferred but not required
Graduate student preferred

Responsibilities

Staffing the public services desk and helping patrons locate materials
Charging and discharging materials using the library's web-based circulation system
Monitoring the library facility
Assisting patrons with database searches
Answering reference and basic directional questions
Assisting patrons with computers
Shelving books and shelf-reading the collection
Maintaining equipment (filling paper trays in the copiers & printers; reporting any malfunctions)
Supervising student workers
Routine maintenance
Assisting with library projects
Other duties assigned