Public Services Assistant (40 hours per week)
About The Position
Stevenson Community Library is seeking qualified applicants for a full time (40 hours/week), Public Services Assistant. This is a great opportunity for individuals who have a passion for working with the public and want to make a positive impact in their communities. The primary responsibilities of a Public Services Assistant are assisting with patrons and books in the library branches. A typical day could include these tasks: Routine circulation duties such as shelving materials, checking materials in and out and creating/updating library accounts. Answering patron questions on the phone and in person, regarding resources, services, technology, equipment and devices. The ideal candidate will be flexible and have strong customer service skills and great attention to detail.
Requirements
- High School Diploma or equivalent
- Six months or more of customer service experience (preference given to those with retail experience)
Responsibilities
- Routine circulation duties such as shelving materials, checking materials in and out and creating/updating library accounts.
- Answering patron questions on the phone and in person, regarding resources, services, technology, equipment and devices.
Benefits
- Full time positions (24 hours per week) offer medical and dental insurance benefits, life insurance and accidental death and dismemberment, long term disability benefits, and Washington State PERS retirement.
- Employees have the ability to enroll in additional, voluntary life insurance, income protection plans, flexible spending accounts and health savings accounts.
- Employees are provided 13 paid holidays throughout the year.
- The initial vacation leave accrual is 11 hours per month for full time and 6.6 hours per month for part time; this increases over time based on years of employment.
- Sick leave accrual is 8 hours per month for full time and 4.8 for part time per month
- We also offer other types of paid time off for situations such as jury duty, bereavement leave, inclement weather and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
