Public Service Specialist - Clerk of the Superior Court (1125)

Coconino County • Flagstaff, AZ

51d

About The Position

Under supervision performs work of moderate difficulty in assigned field; performs related work as assigned.

Requirements

• Three years' experience in performing clerical or administrative work within subject area; OR Associate's degree and two years' experience in performing clerical or administrative work within subject area; OR Bachelor's degree and one year experience in performing clerical or administrative work within the subject area; OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.
• Considerable knowledge of: Business English, spelling and arithmetic, punctuation and grammar; Office practices and procedures
• Skill in: Use of computer systems, Microsoft Suite, and other office machines; Report preparation
• Ability to: Compose correspondence dealing with technical and complex matters; Exercise sound independent judgment on a variety of problems in accordance with established departmental policies and procedures; Prioritize, plan and carry out assignments; Work safely and support the culture of workplace safety; Establish and maintain effective working relationships with employees, other agencies and the public; Follow written and verbal instructions; Communicate effectively verbally and in writing

Nice To Haves

• The ideal candidate will possess a calm demeanor, attention to detail, and the ability to complete varied tasks in short order.
• The candidate must assist with a wide range of services, be capable of attempting de-escalation with customers who may be upset and/or confused and be able to provide procedural information without providing legal interpretation or advice.

Responsibilities

• Formats, composes and types correspondence and other documents from written drafts and dictating equipment on routine, complex and confidential matters
• Prepares reports and maintains records
• Receives, sorts, files and retrieves forms, correspondence and documents
• Updates, checks and completes records, forms and documents
• Verifies discrepancies and makes corrections
• Researches records and disburses information
• Establishes and maintains complex filing systems
• Maintains control and assures availability of files and other materials
• Answers questions requiring knowledge of departmental rules and procedures
• Exercises discretion and judgment on minor administrative decisions
• Processes and distributes confidential and sensitive documents
• May answer and route incoming phone calls

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Environmental Quality Programs
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees