Massachusetts Port Authority-posted 7 months ago
$992 - $1,095/Yr
Full-time • Entry Level
Boston, MA
Miscellaneous Manufacturing

The Massachusetts Port Authority is Going Above And Beyond for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region's economy. With a commitment to diversity, equity, and inclusion and being good neighbors, we achieve results that positively impact the people and businesses of New England. Boston Logan International Airport serves as a vibrant gateway to New England and beyond, seamlessly connecting global travelers and ensuring the satisfaction of millions. Driven by a steadfast commitment to safety and security, environmental stewardship, convenience, and exceptional customer service, we take pride in fostering meaningful connections between people, cultures, and opportunities. Through innovative collaboration, embracing sustainability, and serving as an economic catalyst for our communities, we cultivate a thriving and welcoming hub that fuels the growth and prosperity of our region.

  • Staff information booths, providing ground transportation options, accommodations, and event assistance to passengers.
  • Serve as an Airport Ambassador, ensuring passenger flow and public safety at key points.
  • Promote Boston and New England through explanation of tourist attractions, hospitality services, and Logan Modernization.
  • Operate display systems, providing relevant airline/airport information, managing paging and lost and found services, and assisting with ADA inquiries.
  • High School diploma preferred but not required.
  • Ability to communicate in standard English.
  • At least 2 years of customer service experience interacting with the general public in retail, hospitality, travel, or transportation industry.
  • Bilingual capabilities, passing verbal and written foreign language tests.
  • Ability to obtain a Massport Security Badge and U.S. Customs Seal.
  • Collaboration with colleagues at all levels of leadership from all different disciplines.
  • Opportunities for growth and learning.
  • Supportive and inclusive culture.
  • Work/life balance.
  • Providing a safe, healthy, and secure work environment.
  • Protecting the environment.
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