PUBLIC SERVICE OFFICER

CITY OF MANCHESTER • Manchester, TN

11h • Onsite

About The Position

This position is very visible and is often the first contact people have with the Police Department. The employee provides a broad range of information to the community and city. Employees must be able to work with little supervision. The employee will operate standard office equipment, a personal computer, adding machine, copier, fax, telephone system, and other office equipment as needed.

Requirements

• Knowledge of proper telephone etiquette and procedures.
• Knowledge of good customer service skills and the ability to use them effectively.
• Knowledge of basic computer skills and modern office practices.
• Basic mathematical skills.
• Ability to use general office equipment such as copy machines, fax machines, computers, and other office equipment as needed.
• Ability to deal with difficult people.
• Ability to organize tasks and set priorities.
• Ability to communicate effectively orally and in writing.

Responsibilities

• Interacts with the public and fellow employees daily.
• Assists customers who need reports.
• Receive and receipt monies.
• Balance cash drawer
• Assist Court Clerk with input and filing of citations.
• Assist Court Clerk with Failure to Appear documentation.
• Provide necessary documentation for information requests.
• Answers telephone and take messages.
• Provides general information such as telephone numbers, and directions.
• Performs general office duties.
• Any other duties assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees