Public Service Associate - Property Taxation & Records

Dakota County • Hastings, MN

403d • $44,816 - $50,418 • Remote

About The Position

The Public Service Associate in the Property Taxation and Records department is responsible for a variety of technical duties related to property recording and taxation. This includes cash receipting, processing land records documents, updating property tax information, and assisting customers with passport applications. The role requires specialized knowledge of regulatory requirements and office procedures, along with a strong focus on customer service.

Requirements

• High school diploma or equivalent GED.
• Two years of office experience, including direct public interaction and personal computer use.

Nice To Haves

• Up to two years of business, accounting, or real estate training beyond high school.

Responsibilities

• Respond to and provide timely and effective service to a wide variety of public inquiries by phone or in person.
• Assist customers in processing property records and taxation functions.
• Provide complete and accurate technical information relating to property records and taxation.
• Receipt a variety of payments and service fees, including calculating fees and preparing estimates.
• Process transactions in a cash collection system, validate receipts, and balance daily reports.
• Update public and non-public records utilizing technical applications.
• Proof, verify information, and prepare mailings, including processing outgoing mail.
• Draft correspondence, complete forms, and create documents using correct grammar.
• Instruct and assist customers in accessing property information and archived records.

Benefits

• Comprehensive and affordable medical, dental, vision, and other benefits
• Excellent work-life balance
• Generous paid time off (accrual rate starts at four weeks per year)
• Eleven paid holidays each year
• Pension with a generous employer contribution
• Ability to work from home some of the time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 10,001+ employees