Public Sector Contracts Manager, Legal

- Mid Level

Vienna, VA

About the position

ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 7,000 customers, we serve approximately 85% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.® We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Responsibilities

• Manage contracts and related processes leveraged across ServiceNow’s public sector portfolio, including aiding in the establishment of new contracting vehicles, updating/maintaining existing vehicles, and monitoring end of life.
• Develop and implement new and improved processes relating to ServiceNow’s public sector go-to-market.
• Provide contracting guidance to Sales and related teams, in conjunction with the public sector legal team.
• Support enablement for various groups within the company, including sales teams.
• Assist in the creation and maintenance of customer and partner communication.

Requirements

• At least 5+ years of relevant SaaS contracting experience in-house, with the government, or a law firm.
• Demonstrated experience of Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and other procurement regulation regimes.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Detail oriented and able to work in a virtual team environment.
• Ability to self-start and independently monitor own workload.
• Ability to handle multiple assignments simultaneously and achieve program goals and deadlines in a fast-paced environment.
• Ability to assess risk and provide concise business-focused advice.
• Excellent negotiation, drafting and communication skills with the ability to foster relationships and collaborate with internal clients.

Benefits

• Competitive compensation
• Generous benefits
• Professional and cordial atmosphere
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• Employee Stock Purchase Plan (ESPP)
• Matching donations
• Flexible time away plan
• Family leave programs