Public Sector Account Manager

MSC Industrial Direct Co., Inc. • Milwaukee, WI

35d

About The Position

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. BRIEF POSITION SUMMARY: Is responsible for the growth and profitability of Public Sector (Federal, State, Indirect, etc....) sales within their geographic territory. Manages and maintains corporate relationships and contract renewal with established Public Sector customers across designated territory. Owns quarterly engagement with senior customer leadership and engaged in Qtrly CIR's

Requirements

• A Bachelor's Degree in Business or the equivalent is required.
• Working knowledge of compliance requirements and continuous education to be up to date on industry and market events
• Minimum of three years industrial/manufacturing/distributing sales experience and direct account responsibility is required or the equivalent current and extensive military experience.
• Excellent sales or procurement experience, negotiation, and team building skills and techniques are required.
• Understanding of financial performance/profitability is required.
• Analytical/Strategic thinking required.
• Computer literacy and proficiency in word processing, spreadsheet, and presentation software is required.
• Knowledge of e-business as it relates to the Public Sector is required.
• Excellent oral and written communications skills are also required.
• A valid driver's license and the ability to travel is required.
• Applicants must be currently authorized to work in the United States.

Responsibilities

• Develops and presents strategy for geographic territory - leveraging both existing and new customer opportunities to achieve growth goals.
• Tailors' strategic plans to position MSC's value while aligning to customer goals
• Drives sales at all Public Sector account customer facilities within their assigned regions.
• Prepares and delivers sales presentations that address the customers' needs, and leads to sales growth within established, and new Public Sector accounts.
• Works with Public Sector Account Management Team to deliver MSC's Public Sector program and strategic initiatives message to all Public Sector customers as well as internal MSC stakeholders.
• Works with Sales Operations team and Customers to develop appropriate pricing strategy for bid/quote opportunities to determine MSC's ability to comply with customers' needs and requirements relative to the potential Bid/Quote.
• Develops relationships with key Public Sector agencies within their region to become focal point for customer contact and MSC contact for customers visits, tradeshows, Lunch & Learns, etc.
• Gathers, organizes, and analyzes information of all Public Sector accounts within the assigned region, to create a business plan of growth.
• Represents Public Sector sales team in all cross-functional initiatives.
• Connects sales teams with manufacturers and technical experts that lead customers to the right products
• Subject Matter Expert (SME) to other sellers within the geographic territory. Passes all required and assigned training classes (Sales Mastery)
• Leads cross functional teams like MSC E-Procurement team, Categories Management, and Logistics departments to keep abreast of current and new products/services/strategic initiatives and in turn leverage them to provide the best customer experiences to Public Sector customers.
• Submits to management all required sales and expense reports in a timely manner.
• Teaches customers with market insights that make MSC an indispensable, trusted advisor
• Ensures meeting of budgetary cost center constraints and takes corrective action when needed.
• Understands MSC's mission and culture and serves as a coach and mentor among peers
• Tailors Public Sector account strategy to align with MSC corporate sales and marketing strategy.
• Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.
• Conducts periodic training to articulate and reinforce MSC sales plans in Public Sector
• Participates in special projects and performs additional duties as required.
• Other duties as assigned from time to time by upper management.
• Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participation in special projects and performs additional duties as required

Benefits

• Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future.
• We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness.
• You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Number of Employees: 5,001-10,000 employees